1998 Jeep Grand Cherokee: Reliability Data

1349
Total Complaints
105,000mi
Median Mileage
Park/Neutral Start Interlock Switch
Top Issue
194
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

70,000 25th Percentile
105,000 Median Mileage
154,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Park/Neutral Start Interlock Switch
286
Rotor
87
Automatic Transmission
67
Fuel System, Gasoline
50
Fuel/Propulsion System
42
Antilock/Traction Control/Electronic Limited Slip
40
Vehicle Speed Control
36
Electrical System
36
Structure
31
Tank Assembly
30

Severity Assessment

194
Crashes
18
Fires
132
Injuries
27
Deaths

Sample Complaint Reports

"PULLED INTO PARKING AREA & PUT VEHICLE IN PARK. REACHED IN REAR FOR BAG & EXITED VEHICLE. HEARD A CRASH. NOTICED VEHICLE HAD HIT COMPRESSOR SHIELD. TRIED TO GET VEHICLE OUT OF PARK. BUTTON WOULD NOT DEPRESS TO RELEASE DRIVE/REVERSE. CALLED DEALER & INFORMED VEHICLE NEVER IN PARK POSITION, WAS STEERI..."
"REAR WIPER DOES NOT PERFROM PROPERLY."
"STEERING WHEEL MISALIGNED."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Rotor 87 complaints
25th: 22,000 mi Median: 40,000 mi 75th: 59,800 mi
Automatic Transmission 67 complaints
25th: 55,000 mi Median: 70,000 mi 75th: 85,000 mi
Fuel System, Gasoline 50 complaints
25th: 88,295 mi Median: 122,500 mi 75th: 158,500 mi
Fuel/Propulsion System 42 complaints
25th: 143,100 mi Median: 180,000 mi 75th: 193,064 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 159 NY: 82 FL: 80 NJ: 69 IL: 69 VA: 68 TX: 65 MA: 61 PA: 53 OH: 43

Who Files Complaints?

36.2%
Original Owners
63.8%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (10)

Federal safety recalls issued for this vehicle.

Exterior Lighting
Campaign 09E012000 | 07/04/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Tank Assembly
Campaign 13V252000 | 19/06/2013
A fuel leak in the presence of an ignition source may result in a fire.
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
Headlights
Campaign 09E025000 | 11/05/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting
Campaign 06E026000 | 23/03/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Service Brakes, Hydraulic
Campaign 06E022000 | 13/03/2006
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Glass, Side/Rear
Campaign 07E104000 | 11/12/2007
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
Fuel Pump
Campaign 06E011000 | 01/02/2006
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Rotor
Campaign 00V136000 | 10/05/2000
THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
Floor Shift
Campaign 02V053000 | 15/02/2002
INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE D
Vacuum
Campaign 98V023000 | 10/02/1998
THIS CAN CAUSE AN INCREASE IN ENGINE IDLE SPEED AND A LOSS OF POWER ASSIST DURING BRAKE APPLICATION WITHOUT PRIOR WARNING.
DEALERS WILL INSPECT THE BRAKE BOOSTER DATE CODE AND ANY BOOSTERS WITH THE SUSPECT MANUFACTURING DATE RANGE WILL BE REPLACED.

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

Compare Jeep Grand Cherokee

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28