2000 Jeep Cherokee: Reliability Data
Source: NHTSA — 506 complaints
506
Total Complaints
69,800mi
Median Mileage
Rotor
Top Issue
32
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
40,000
25th Percentile
69,800
Median Mileage
122,550
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Rotor
57
Gasoline
28
Seats
21
Antilock/Traction Control/Electronic Limited Slip
20
Electrical System
19
Disc
19
Front
15
Engine
14
Air Bags
14
Suspension
12
Severity Assessment
32
Crashes
73
Fires
25
Injuries
0
Deaths
Sample Complaint Reports
"GAS TANK IS MADE OF PLASTIC, AND IS TOO CLOSE TO THE REAR BUMPER. *AK"
"WHILE DRIVING IN A PARKING LOT AT A SPEED OF 15 MPH WHEEL STEERING LOCKED UP, CAUSING VEHICLE TO CRASH. *AK"
"ENGINE CHECK ENGINE LITE CAME ON AT AROUND 600 MILES, WAS KNOCKED OFF BY THE SERVICE MANAGER. WENT ON AGAIN AT 934 MILES AND SPARK PLUGS WERE REPLACED. WENT ON AGAIN AND WAS FLASHING. SERVICE DEPT. CAN NOT SEEM TO PIN POINT PROBLEM. A IDLE PART IS BEING ORDERED. THEY SEEM TO THINK IT IS IDLING TO SL..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Rotor
57 complaints
25th: 7,500 mi
Median: 15,000 mi
75th: 33,904 mi
Seats
21 complaints
25th: 75,500 mi
Median: 118,000 mi
75th: 150,000 mi
Electrical System
19 complaints
25th: 71,394 mi
Median: 122,500 mi
75th: 155,450 mi
Where Are Complaints Coming From?
Top states by complaint count.
NY: 63
CA: 47
NJ: 38
MI: 32
PA: 30
VA: 29
MD: 26
FL: 24
TX: 23
OH: 21
Who Files Complaints?
39.5%
Original Owners
60.5%
Second+ Owners
Jeep Cherokee — Other Years
See how this model compares across different model years.
Active Recalls (7)
Federal safety recalls issued for this vehicle.
Headlights
Campaign 09E025000 | 11/05/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting
Campaign 06E065000 | 17/07/2006
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Exterior Lighting
Campaign 09E012000 | 07/04/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Service Brakes, Hydraulic
Campaign 06E022000 | 13/03/2006
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Exterior Lighting
Campaign 06E026000 | 23/03/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Fuel Pump
Campaign 06E011000 | 01/02/2006
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Injectors
Campaign 02V104000 | 08/04/2002
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE
Extend Your Brake Life
Based on the most common issues reported for this vehicle.
- Replace brake pads before they wear to the metal — rotors cost 3x more
- Flush brake fluid every 2-3 years regardless of mileage
- Don't ride the brakes downhill — use engine braking
- Address any grinding, pulsing, or pulling immediately
- Have brakes inspected during every tire rotation
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28