2000 Jeep Grand Cherokee: Reliability Data
Source: NHTSA — 1855 complaints
1855
Total Complaints
85,000mi
Median Mileage
Rotor
Top Issue
132
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
50,000
25th Percentile
85,000
Median Mileage
120,113
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Rotor
239
Seats
167
Disc
89
Electrical System
77
Fan
65
Automatic Transmission
59
Park/Neutral Start Interlock Switch
56
Vehicle Speed Control
46
Antilock/Traction Control/Electronic Limited Slip
45
Latch
43
Severity Assessment
132
Crashes
24
Fires
113
Injuries
2
Deaths
Sample Complaint Reports
"DRIVESHAFT AND YOKE ARE DEFECTIVE IN THE JEEP GRAND CHEROKEE. THIS IS A KNOWN PROBLEM TO CHRYSLER AND THE REFUSE TO FIX IT. I PAID OVER $39000 FOR MY VEHICLE, AND I'M CONVINCED THAT IT IS NOT SAFE AT HIGHWAY SPEEDS. THERE ARE SEVERAL CLASS ACTION LAWSUITS UNDERWAY AGAINST JEEP FOR THIS SAME PROBLEM...."
"DRIVESHAFT AND YOKE ARE DEFECTIVE IN THE JEEP GRAND CHEROKEE. THIS IS A KNOWN PROBLEM TO CHRYSLER AND THE REFUSE TO FIX IT. I PAID OVER $39000 FOR MY VEHICLE, AND I'M CONVINCED THAT IT IS NOT SAFE AT HIGHWAY SPEEDS. THERE ARE SEVERAL CLASS ACTION LAWSUITS UNDERWAY AGAINST JEEP FOR THIS SAME PROBLEM...."
"THE FIRST WEEK I OWNED MY BRAND NEW VEHICLE, IT STARTED CLUNKING AND JERKING. SEVERAL WEEKS LATER, THEY REPLACED THE DRIVE SHAFT. I CONTINUE TO HAVE SIMILAR AND OTHER PROBLEMS WITH THE TRANSMISSION, GEAR SHIFTING, BRAKES, ETC...I INQUIRED OF THE DEALERSHIP WHETHER OR NOT THERE WERE ANY REPORTED MA..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Rotor
239 complaints
25th: 11,278 mi
Median: 22,779 mi
75th: 52,750 mi
Seats
167 complaints
25th: 90,000 mi
Median: 120,000 mi
75th: 142,000 mi
Disc
89 complaints
25th: 19,362 mi
Median: 25,900 mi
75th: 30,500 mi
Electrical System
77 complaints
25th: 89,875 mi
Median: 119,500 mi
75th: 166,250 mi
Fan
65 complaints
25th: 68,000 mi
Median: 92,000 mi
75th: 112,577 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 183
FL: 108
NY: 96
TX: 88
PA: 86
VA: 79
OH: 76
MI: 71
NC: 71
IL: 71
Who Files Complaints?
39.6%
Original Owners
60.4%
Second+ Owners
Jeep Grand Cherokee — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1993 | 784 | 68 |
| 1994 | 775 | 142 |
| 1995 | 983 | 146 |
| 1996 | 1249 | 156 |
| 1997 | 1432 | 143 |
| 1998 | 1349 | 194 |
| 1999 | 2319 | 157 |
| 2001 | 1128 | 95 |
| 2002 | 1770 | 98 |
| 2003 | 887 | 60 |
| 2004 | 1570 | 149 |
| 2005 | 2732 | 137 |
| 2006 | 1750 | 79 |
| 2007 | 1475 | 47 |
| 2008 | 990 | 35 |
| 2009 | 195 | 9 |
| 2010 | 171 | 18 |
| 2011 | 2421 | 90 |
| 2012 | 2308 | 72 |
| 2013 | 1102 | 41 |
| 2014 | 3365 | 224 |
| 2015 | 1725 | 179 |
| 2016 | 434 | 45 |
| 2017 | 552 | 38 |
| 2018 | 1160 | 75 |
| 2019 | 516 | 25 |
| 2020 | 329 | 39 |
| 2021 | 643 | 34 |
| 2022 | 415 | 12 |
| 2023 | 617 | 26 |
| 2024 | 355 | 9 |
| 2025 | 87 | 3 |
Active Recalls (12)
Federal safety recalls issued for this vehicle.
Service Brakes, Hydraulic
Campaign 06E022000 | 13/03/2006
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Exterior Lighting
Campaign 09E012000 | 07/04/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Headlights
Campaign 06E023000 | 13/03/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Headlights
Campaign 09E025000 | 11/05/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting
Campaign 06E064000 | 17/07/2006
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Fan
Campaign 06V199000 | 08/06/2006
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Fuel Pump
Campaign 06E011000 | 01/02/2006
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Tank Assembly
Campaign 00V195000 | 17/07/2000
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Injectors
Campaign 02V104000 | 08/04/2002
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE
Seat Belts
Campaign 00V034000 | 04/02/2000
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Frontal
Campaign 99V343000 | 02/12/1999
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Gear Box (Other Than Rack And Pinion)
Campaign 99V312000 | 04/11/1999
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Extend Your Brake Life
Based on the most common issues reported for this vehicle.
- Replace brake pads before they wear to the metal — rotors cost 3x more
- Flush brake fluid every 2-3 years regardless of mileage
- Don't ride the brakes downhill — use engine braking
- Address any grinding, pulsing, or pulling immediately
- Have brakes inspected during every tire rotation
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28