2002 Honda Cr-V: Reliability Data
Source: NHTSA — 660 complaints
660
Total Complaints
96,000mi
Median Mileage
Air Bags
Top Issue
64
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
51,000
25th Percentile
96,000
Median Mileage
149,855
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Air Bags
122
Electrical System
62
Exterior Lighting
46
Air Conditioner
29
Seats
23
Unknown Or Other
22
Vehicle Speed Control
20
Engine And Engine Cooling
19
Cooling System
19
Seat Belts
18
Severity Assessment
64
Crashes
21
Fires
61
Injuries
0
Deaths
Sample Complaint Reports
"TWICE IN THE FIRST 6 WEEKS I HAVE REACHED FOR THE RADIO CONTROLS AND HAVE ACCIDENTLY GOTTEN THE SLEEVE OF MY COAT CAUGHT ON THE GEAR SHIFTER CAUSING ME TO SHIFT INTO NEUTRAL FROM DRIVE. MY CONCERN IS IF THIS COULD FURTHER AND PUT THE VEHICLE INTO REVERSE. THIS COULD CAUSE AND ACCIDENT WITH INJURIES..."
"THE SRS LIGHT WILL COMES ON AND STAYS ON WHILE THE CONSUMER IS DRIVING, THE DEALER WAS CONTACTED AND NOTED THAT THERE COULD BE A PROBLEM WITH THE SEAT BELTS IN THE VEHICLE. NLM"
"WHILE I WAS DRIVING MY HONDA CR-V ON THE HIGHWAY WITH 65 MILE/HR, THE HOOD WAS POPED UP SUDDENDLY WITHOUT ANY WARNING. THE HOOD EVEN FLIPPED OVER ENTIRELY AND HIT THE WINDSHIELD. THE HOOD SMASHED INO WINDSHIELD SO PWERFULLY, THE WINDSHIELD WAS TOTALLY DAMAGED. BESIDES, THE WHOLE WINDOW VIEW WAS ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Air Bags
122 complaints
25th: 64,500 mi
Median: 140,000 mi
75th: 180,000 mi
Electrical System
62 complaints
25th: 90,850 mi
Median: 125,000 mi
75th: 161,000 mi
Exterior Lighting
46 complaints
25th: 107,549 mi
Median: 137,500 mi
75th: 161,134 mi
Air Conditioner
29 complaints
25th: 62,212 mi
Median: 75,000 mi
75th: 97,000 mi
Seats
23 complaints
25th: 49,250 mi
Median: 99,000 mi
75th: 137,750 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 114
FL: 53
NY: 40
PA: 39
TX: 37
GA: 27
VA: 26
NJ: 22
OH: 22
MA: 21
Who Files Complaints?
23.9%
Original Owners
76.1%
Second+ Owners
Honda Cr-V — Other Years
See how this model compares across different model years.
Active Recalls (16)
Federal safety recalls issued for this vehicle.
Inflator Module
Campaign 19V182000 | 06/03/2019
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer serv
Power Window Devices And Controls
Campaign 20V768000 | 10/12/2020
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is
Inflator Module
Campaign 19V501000 | 27/06/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Inflator Module
Campaign 19V499000 | 27/06/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Inflator Module
Campaign 18V268000 | 26/04/2018
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Inflator Module
Campaign 15V370000 | 15/06/2015
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received
Air Bags
Campaign 14V700000 | 04/11/2014
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Inflator Module
Campaign 15V320000 | 28/05/2015
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that
Electrical System
Campaign 12V486000 | 05/10/2012
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Switch
Campaign 12V136000 | 30/03/2012
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT
Glass, Side/Rear
Campaign 07E104000 | 11/12/2007
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
Automatic Transmission
Campaign 03V274000 | 29/07/2003
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Seats
Campaign 02V251000 | 17/09/2002
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Webbing
Campaign 01V351000 | 26/11/2001
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER O
Frontal
Campaign 04V255000 | 07/06/2004
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Switch
Campaign 03V422000 | 27/10/2003
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Airbag Safety
Based on the most common issues reported for this vehicle.
- Check for open airbag recalls at NHTSA.gov using your VIN
- Never ignore the airbag warning light — get it diagnosed immediately
- Don't install aftermarket steering wheel covers that block the airbag
- Keep the area around airbag deployment zones clear of accessories
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28