2003 Ford Explorer: Reliability Data

1368
Total Complaints
74,000mi
Median Mileage
Automatic Transmission
Top Issue
70
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,950 25th Percentile
74,000 Median Mileage
110,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Automatic Transmission
141
Body
135
Power Train
109
Hatchback/Liftgate
90
Hinge And Attachments
55
Structure
44
Electrical System
43
Unknown Or Other
43
Wheels
42
Engine And Engine Cooling
33

Severity Assessment

70
Crashes
10
Fires
69
Injuries
2
Deaths

Sample Complaint Reports

"CONSUMER STATED THAT REAR LIFT GATE GLASS SHATTERED WHILE VEHICLE WAS PARKED IN A "COOL" PARKING LOT ON A "COOL" DAY. TS"
"WHILE DRIVING AND WITHOUT WARNING A LOUD CLINKING NOISE CAN BE HEARD. THE DEALER IS AWARE OF THE PROBLEM. *NLM SQUEELING NOISE FROM MOTOR. TRANSMISSION LURCHED AND WOULD NOT ENGAGE. TRANSMISSION AND TRANSFER CASE HAD TO BE FLUSHED. REPLACE STEERING SHAFT FOR CLINKING NOISE. CLOCKSPRING REPLAC..."
"WHILE DRIVING AND WITHOUT WARNING A LOUD CLINKING NOISE CAN BE HEARD. THE DEALER IS AWARE OF THE PROBLEM. *NLM SQUEELING NOISE FROM MOTOR. TRANSMISSION LURCHED AND WOULD NOT ENGAGE. TRANSMISSION AND TRANSFER CASE HAD TO BE FLUSHED. REPLACE STEERING SHAFT FOR CLINKING NOISE. CLOCKSPRING REPLAC..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Automatic Transmission 141 complaints
25th: 45,734 mi Median: 70,596 mi 75th: 98,000 mi
Body 135 complaints
25th: 60,000 mi Median: 85,500 mi 75th: 110,000 mi
Power Train 109 complaints
25th: 80,000 mi Median: 110,923 mi 75th: 146,250 mi
Hatchback/Liftgate 90 complaints
25th: 42,348 mi Median: 60,000 mi 75th: 87,396 mi
Hinge And Attachments 55 complaints
25th: 31,800 mi Median: 70,000 mi 75th: 99,844 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 110 NY: 98 PA: 86 TX: 85 VA: 65 MI: 63 NJ: 62 FL: 60 OH: 59 NC: 58

Who Files Complaints?

27.7%
Original Owners
72.3%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2014201148
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Active Recalls (7)

Federal safety recalls issued for this vehicle.

Exterior Lighting
Campaign 06E049000 | 24/05/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Glass, Side/Rear
Campaign 07E104000 | 11/12/2007
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
Headlights
Campaign 09E025000 | 11/05/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting
Campaign 09E012000 | 07/04/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Exterior Lighting
Campaign 06E026000 | 23/03/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Hinge And Attachments
Campaign 04V442000 | 13/09/2004
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE
Structure
Campaign 03V094000 | 07/03/2003
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-60

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

Looking for a replacement?

Based on the data above, here are relevant options.

Affiliate link

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28