2003 Jeep Grand Cherokee: Reliability Data

887
Total Complaints
71,000mi
Median Mileage
Air Bags
Top Issue
60
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,212 25th Percentile
71,000 Median Mileage
114,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
245
Defroster/Defogger/Hvac System
49
Rotor
49
Seats
44
Electrical System
42
Visibility
38
Fan/Motor
33
Power Window Devices And Controls
30
Vehicle Speed Control
22
Seat Heater/Cooler
21

Severity Assessment

60
Crashes
17
Fires
73
Injuries
1
Deaths

Sample Complaint Reports

"TRANSMISSION CHANGED FROM PARK TO REVERSE WHILE PASSENGER WAS OUT OF VEHICLE. MR"
"HAD JUST PUT VEHICLE (LEASED) INTO PARK POSITION WITH THE ENGINE RUNNING. LEFT VEHICLE FOR A SHORT WHILE. WAS INFORMED, BY A WITNESS, THAT VEHICLE HAD BUCKED AND THEN STARTED ACCELERATING, FAST, BACKWARDS. VEHICLE THEN HIT ANOTHER VEHICLE THAT WAS PARKED. CONTACTED MANUFACTURER AND INFORMED WILL BE..."
"SUV REAR END SWAYS LEFT AND RIGHT ON SOME ROADS CAUSING LOOSE HANDLING. DT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 245 complaints
25th: 90,000 mi Median: 115,000 mi 75th: 168,817 mi
Defroster/Defogger/Hvac System 49 complaints
25th: 44,250 mi Median: 50,050 mi 75th: 73,423 mi
Rotor 49 complaints
25th: 10,000 mi Median: 18,000 mi 75th: 21,871 mi
Seats 44 complaints
25th: 91,159 mi Median: 117,021 mi 75th: 146,500 mi
Electrical System 42 complaints
25th: 65,948 mi Median: 99,600 mi 75th: 138,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 52 NY: 50 CA: 48 TX: 46 NC: 46 IL: 45 NJ: 41 PA: 41 GA: 40 VA: 40

Who Files Complaints?

20%
Original Owners
80%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (10)

Federal safety recalls issued for this vehicle.

Frontal
Campaign 15V046000 | 28/01/2015
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safe
Air Bags
Campaign 12V527000 | 08/11/2012
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy fo
Seat Heater/Cooler
Campaign 09V117000 | 09/04/2009
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic
Campaign 06E022000 | 13/03/2006
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Exterior Lighting
Campaign 09E012000 | 07/04/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Headlights
Campaign 06E023000 | 13/03/2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Headlights
Campaign 09E025000 | 11/05/2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting
Campaign 06E064000 | 17/07/2006
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Seat Heater/Cooler
Campaign 06V197000 | 07/06/2006
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Fuel Pump
Campaign 06E011000 | 01/02/2006
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Airbag Safety

Based on the most common issues reported for this vehicle.

  • Check for open airbag recalls at NHTSA.gov using your VIN
  • Never ignore the airbag warning light — get it diagnosed immediately
  • Don't install aftermarket steering wheel covers that block the airbag
  • Keep the area around airbag deployment zones clear of accessories

Compare Jeep Grand Cherokee

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28