2003 Toyota Highlander: Reliability Data

316
Total Complaints
94,000mi
Median Mileage
Engine
Top Issue
43
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

57,273 25th Percentile
94,000 Median Mileage
124,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
41
Engine And Engine Cooling
26
Vehicle Speed Control
24
Visibility
19
Service Brakes, Hydraulic
15
Exterior Lighting
14
Engine
14
Electrical System
13
Body
11
Service Brakes
10

Severity Assessment

43
Crashes
1
Fires
15
Injuries
0
Deaths

Sample Complaint Reports

"ANNOYING WIND NOISE WHEN DRIVING WITH EITHER OR BOTH REAR WINDOWS OPEN. OPENING FRONT WINDOW ALLEVIATES THE NOISE. FLAWED DESIGN."
"THE AUTOMATIC DOOR LOCKS WERE INOPERATIVE.*JB"
"PASSENGER SIDE DOORS (FRONT & BACK) BECOME OFF BALANCED. THEN THE DOORS HAVE TO BE CLOSED VERY HARD. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 41 complaints
25th: 97,450 mi Median: 115,000 mi 75th: 139,415 mi
Engine And Engine Cooling 26 complaints
25th: 99,250 mi Median: 112,700 mi 75th: 127,686 mi
Vehicle Speed Control 24 complaints
25th: 56,546 mi Median: 85,000 mi 75th: 101,400 mi
Visibility 19 complaints
25th: 43,500 mi Median: 94,920 mi 75th: 102,000 mi
Service Brakes, Hydraulic 15 complaints
25th: 60,000 mi Median: 93,500 mi 75th: 97,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 71 FL: 33 TX: 23 GA: 16 OH: 15 NY: 13 NJ: 12 MA: 11 PA: 11 WA: 8

Who Files Complaints?

16.5%
Original Owners
83.5%
Second+ Owners

Toyota Highlander — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200115828
200233527
200433542
200528950
200634438
200715915
200850259
20091777
201027128
201122816
201222820
201327944
20141558
201524219
201613722
201734832
201832838
201957638
202031819
202151629
202225222
202319414
2024429

Active Recalls (2)

Federal safety recalls issued for this vehicle.

Latch
Campaign 04V181000 | 15/04/2004
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Wheels
Campaign 02V339000 | 17/12/2002
IF THE SPARE TIRE/WHEEL IS INSTALLED ON THE VEHICLE USING THE WHEEL NUTS PROVIDED FOR THE UPGRADE ALLOY WHEEL, DAMAGE TO THE WHEEL COULD RESULT AND COULD EVENTUALLY LEAD TO A LOOSE WHEEL.
OWNERS WILL BE PROVIDED WITH DIFFERENT STYLE LUG NUTS, A WARNING LABEL FOR THE SPARE RE/ALLOY WHEEL, AND AN OWNER'S MANUAL ADDENDUM.

Extend Your Engine Life

Based on the most common issues reported for this vehicle.

  • Change oil on schedule — this is the single most important thing you can do
  • Use the manufacturer-recommended oil weight and type
  • Replace the air filter every 15,000-30,000 miles
  • Don't ignore the check engine light — small issues become expensive fast
  • Let the engine warm up for 30 seconds before driving hard in cold weather
  • Address coolant leaks immediately to prevent overheating damage

Compare Toyota Highlander

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28