2004 Chrysler Pacifica: Reliability Data

Source: NHTSA — 1331 complaints
1331
Total Complaints
98,110mi
Median Mileage
Engine
Top Issue
51
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,000 25th Percentile
98,110 Median Mileage
129,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
141
Body
128
Suspension
114
Electrical System
87
Frame And Members
80
Engine And Engine Cooling
78
Underbody Shields
58
Structure
56
Power Train
49
Unknown Or Other
41

Severity Assessment

51
Crashes
42
Fires
47
Injuries
4
Deaths

Sample Complaint Reports

"SUNROOF ON 2004 CHRYSLER EXPLODED. THERE WAS NO EXTERNAL CAUSE. THE GLASS EXPLODED OUTWARD. CAR WAS ONLY 4 WEEKS OLD. DEALER DID REPLACE IS AS UNDER WARRANTY.*AK WHILE DRIVING DOWN THE HIGHWAY, CONSUMER HEARD A LOUD BANG AND THEN SAW GLASS FLYING FROM THE OUTSIDE OF THE VEHICLE. THE SUNSHADE ..."
"POWER MIRRORS NOT HOLDING MEMORY. HAVE HAD CAR IN 4 TIMES SINCE 7/16/04 AND AS OF TODAY THEY HAVE HAD MY CAR SINCE 8/14/03 (2 WEEKS). THEY HAVE REPLACED MIRRORS 3 TIMES AND NOW DO NOT KNOW HOW TO FIX PROBLEM. *AK"
"WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 141 complaints
25th: 100,408 mi Median: 120,000 mi 75th: 141,000 mi
Body 128 complaints
25th: 101,300 mi Median: 124,500 mi 75th: 145,000 mi
Suspension 114 complaints
25th: 82,000 mi Median: 112,281 mi 75th: 140,000 mi
Electrical System 87 complaints
25th: 40,654 mi Median: 92,000 mi 75th: 128,750 mi
Frame And Members 80 complaints
25th: 73,500 mi Median: 87,000 mi 75th: 107,846 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 112 OH: 109 PA: 95 IL: 85 NY: 83 CA: 81 MA: 66 IN: 54 GA: 49 NJ: 46

Who Files Complaints?

14.2%
Original Owners
85.8%
Second+ Owners

Chrysler Pacifica — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2005180040
2006105533
200748111
20081543
2017226971
2018123950
201942715
20202357
202163419
202229512
20231841
2024444
2025213

Active Recalls (2)

Federal safety recalls issued for this vehicle.

Control Module (Tcm/Pcm/Tecm)
Campaign 04V113000 | 04/03/2004
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Hoses, Lines/Piping, And Fittings
Campaign 03V471000 | 10/11/2003
UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.
DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Extend Your Engine Life

Based on the most common issues reported for this vehicle.

  • Change oil on schedule — this is the single most important thing you can do
  • Use the manufacturer-recommended oil weight and type
  • Replace the air filter every 15,000-30,000 miles
  • Don't ignore the check engine light — small issues become expensive fast
  • Let the engine warm up for 30 seconds before driving hard in cold weather
  • Address coolant leaks immediately to prevent overheating damage

Vehicle Rankings

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28