"How reliable is the 2004 Ford Explorer?"

"Based on 1647 NHTSA complaints, the 2004 Ford Explorer has a median complaint mileage of 65000 miles. The most common issue is Automatic Transmission."

"What are common problems with the 2004 Ford Explorer?"

"The most frequently reported component in NHTSA complaints for the 2004 Ford Explorer is Automatic Transmission, accounting for a significant portion of the 1647 total complaints filed."

2004 Ford Explorer: Reliability Data

Source: NHTSA — 1647 complaints

1647

Total Complaints

65,000mi

Median Mileage

Automatic Transmission

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

38,000 25th Percentile

65,000 Median Mileage

96,874 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Automatic Transmission

308

Body

209

Power Train

108

Structure

Visibility

Hinge And Attachments

Vehicle Speed Control

Hatchback/Liftgate

Engine And Engine Cooling

Electrical System

Severity Assessment

Crashes

Fires

100

Injuries

Deaths

Sample Complaint Reports

"WHILE DRIVING AT ANY SPEED CONSUMER WAS UNABLE TO CONTROL THE VEHICLE, CAUSING THE DRIVER TO RUN OFF THE ROAD. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE 4-WHEEL DRIVE FAILED. *AK"

"THE TRUCK DOESN'T COME WITH A CARGO NET OR A DEVICE THAT CAN BE USED TO SEPARATE THE CARGO AREA FROM THE TRUCKS CABIN. WHICH IN THE EVENT OF AN ACCIDENT CAN CAUSE SERIOUS INJURIES TO THE OCCUPANTS BECAUSE THE CARGO CAN FLY FORWARD AND HIT THE OCCUPANTS. CONSUMER WAS TOLD AT THE TIME OF PURCHASE THAT..."

"THIS IS INTERMITTENT STALLS, POOR THROTTLE, NO START. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Automatic Transmission 308 complaints

25th: 12,950 mi Median: 39,500 mi 75th: 68,228 mi

Body 209 complaints

25th: 53,000 mi Median: 72,000 mi 75th: 96,125 mi

Power Train 108 complaints

25th: 67,000 mi Median: 90,000 mi 75th: 128,765 mi

Structure 80 complaints

25th: 50,000 mi Median: 70,000 mi 75th: 86,000 mi

Visibility 59 complaints

25th: 56,654 mi Median: 81,000 mi 75th: 108,250 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 130 CA: 125 TX: 117 FL: 97 VA: 85 PA: 78 OH: 72 NC: 71 NJ: 62 MI: 59

Who Files Complaints?

20.9%

Original Owners

79.1%

Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1991	764	113,804	Tread/Belt	70
1992	848	125,000	Tread/Belt	54
1993	1151	107,248	Tread/Belt	98
1994	1531	97,541	Tread/Belt	124
1995	1048	125,000	Tread/Belt	107
1996	1818	127,000	Tread/Belt	248
1997	2149	100,000	Tread/Belt	180
1998	2374	100,000	Tread/Belt	219
1999	1737	80,000	Tires	143
2000	1203	77,938	Tires	115
2001	500	90,500	Tires	82
2002	4095	79,000	Automatic Transmission	178
2003	1368	74,000	Automatic Transmission	70
2005	604	70,000	Body	30
2006	788	60,000	Power Train	18
2007	271	69,000	Power Train	14
2008	215	78,000	Electrical System	8
2009	49	67,000	Vehicle Speed Control	8
2010	155	48,000	Power Train	13
2011	1481	65,000	Steering	48
2012	1013	62,000	Steering	14
2013	2757	74,000	Steering	61
2014	2011	64,000	Steering	48
2015	2138	54,600	Unknown Or Other	52
2016	2940	45,647	Steering	56
2017	1927	45,000	Structure	53
2018	819	42,000	Structure	23
2019	306	50,000	Structure	2
2020	1544	12,600	Power Train	50
2021	492	38,400	Power Train	21
2022	308	28,000	Power Train	25
2023	126	8,500	Unknown Or Other	11
2024	21	5,080	Unknown Or Other	0
2025	111	2,289	Electrical System	11

Active Recalls (4)

Federal safety recalls issued for this vehicle.

Exterior Lighting

Campaign 06E049000 | 24/05/2006

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Glass, Side/Rear

Campaign 07E104000 | 11/12/2007

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER

Headlights

Campaign 09E025000 | 11/05/2009

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting

Campaign 06E026000 | 23/03/2006

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
Come to a full stop before shifting from reverse to drive
Don't ride the brakes on hills — use a lower gear
Check transmission fluid level and color monthly — dark fluid needs changing
Address slipping, hard shifts, or delayed engagement immediately

Compare Ford Explorer

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Vehicle Rankings

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28