2004 Honda Cr-V: Reliability Data

601
Total Complaints
72,119mi
Median Mileage
Air Bags
Top Issue
45
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,000 25th Percentile
72,119 Median Mileage
110,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
92
Engine And Engine Cooling
56
Electrical System
55
Cooling System
51
Exterior Lighting
35
Engine
27
Unknown Or Other
22
Air Conditioner
22
Seat Belts
15
Vehicle Speed Control
13

Severity Assessment

45
Crashes
42
Fires
37
Injuries
0
Deaths

Sample Complaint Reports

"PURCHASED NEW HONDA CRV EX-AUTOMATIC FROM CONICELLI HONDA OF CONSHOHOCKEN, PA ON OCTOBER 17, 2003. FROM THE FIRST DAY THERE IS A RATTLE COMING FROM THE REAR OF THE DRIVER'S SIDE. THIS RATTLE IS NOT ONLY ANNOYING BUT DISTRACTS FROM MY CONCENTRATION WHILE DRIVING. TOOK THE CAR TO THE DEALER TWICE. ..."
"THE DRIVER AND PASSENGER SIDE FRONT WINDOWS GO ALL THE WAY UP WHEN USING THE CONTROLS TO RAISE THE WINDOW. THE DEALER INDICATED TO THE CONSUMER THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED. PLEASE PROVIDE FURTHER DETAILS."
"DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANU..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 92 complaints
25th: 57,000 mi Median: 106,917 mi 75th: 144,750 mi
Engine And Engine Cooling 56 complaints
25th: 5,121 mi Median: 33,923 mi 75th: 71,679 mi
Electrical System 55 complaints
25th: 76,000 mi Median: 101,000 mi 75th: 157,000 mi
Cooling System 51 complaints
25th: 52,547 mi Median: 70,250 mi 75th: 92,250 mi
Exterior Lighting 35 complaints
25th: 77,263 mi Median: 95,000 mi 75th: 119,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 90 FL: 56 NY: 36 TX: 35 MD: 33 VA: 30 NJ: 30 PA: 29 OH: 25 GA: 25

Who Files Complaints?

21.8%
Original Owners
78.2%
Second+ Owners

Honda Cr-V — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199712915
199813515
199915821
200015515
200115411
200266064
200358056
200559951
200652239
2007115847
2008121866
200944636
201058156
201164041
201250247
201349336
201478859
201596258
201654162
2017254073
2018279466
2019144152
202039234
202137016
20222339
202361633
202450042
202528136
2026786

Active Recalls (13)

Federal safety recalls issued for this vehicle.

Inflator Module
Campaign 19V182000 | 06/03/2019
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer serv
Power Window Devices And Controls
Campaign 20V768000 | 10/12/2020
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is
Inflator Module
Campaign 19V501000 | 27/06/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Inflator Module
Campaign 19V499000 | 27/06/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Inflator Module
Campaign 18V268000 | 26/04/2018
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Inflator Module
Campaign 15V320000 | 28/05/2015
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that
Air Bags
Campaign 14V700000 | 04/11/2014
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Inflator Module
Campaign 15V370000 | 15/06/2015
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received
Air Bags
Campaign 14V353000 | 20/06/2014
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Electrical System
Campaign 12V486000 | 05/10/2012
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Switch
Campaign 12V136000 | 30/03/2012
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT
Glass, Side/Rear
Campaign 07E104000 | 11/12/2007
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
Frontal
Campaign 04V255000 | 07/06/2004
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.

Airbag Safety

Based on the most common issues reported for this vehicle.

  • Check for open airbag recalls at NHTSA.gov using your VIN
  • Never ignore the airbag warning light — get it diagnosed immediately
  • Don't install aftermarket steering wheel covers that block the airbag
  • Keep the area around airbag deployment zones clear of accessories

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28