2004 Subaru Outback: Reliability Data

108
Total Complaints
67,190mi
Median Mileage
Air Bags
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,000 25th Percentile
67,190 Median Mileage
102,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
24
Vehicle Speed Control
18
Electrical System
6
Engine And Engine Cooling
5
Windshield
3
Suspension
3
Unknown Or Other
3
Fuel/Propulsion System
3
Fuel System, Gasoline
3
Automatic Transmission
3

Severity Assessment

16
Crashes
6
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"MY 2004 SUBARU OUTBACK COMES EQUIPPED WITH FRONT SIDE AIRBAGS. WITH ONLY 900 MILES ON MY CAR, I WAS "T-BONED" BY A FORD EXPLORER UNDER FULL ACCELERATION. WE WERE STRUCK ON THE DRIVERS SIDE WITH ENOUGH IMPACT TO CAUSE MY WIFE, IN THE PASSENGER SEAT, TO HIT HER HEAD ON THE PASSENGER SIDE DOOR POST ..."
"ON A VERY COLD DAY THE WINDSHIELD CRACKED AFTER TURNING ON THE DEFROSTER. NO CRACKS WERE PREVIOUSLY OBSERVED ON THE WINDSHIELD. THE CAR IS ONLY 3 WEEKS OLD. *NLM"
"WHILE DRIVING VEHICLE SPUTTERED AND STALLED. CONSUMER COULDN'T SHIFT THE VEHICLE INTO DRIVE, AND COULDN'T REMOVE THE KEY FROM THE IGNITION. DEALER HAS REPLACED THE ALTERNATOR AND THE BATTERY, BUT THE PROBLEM STILL OCCURS. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 24 complaints
25th: 73,875 mi Median: 102,500 mi 75th: 167,500 mi
Vehicle Speed Control 18 complaints
25th: 19,500 mi Median: 67,000 mi 75th: 99,500 mi
Electrical System 6 complaints
25th: 36,039 mi Median: 100,000 mi 75th: 119,000 mi
Engine And Engine Cooling 5 complaints
25th: 8,500 mi Median: 32,000 mi 75th: 65,000 mi
Windshield 3 complaints
Median: 4,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 13 NY: 12 CO: 7 MA: 6 WV: 6 NJ: 6 MD: 5 PA: 5 VA: 5 ME: 5

Who Files Complaints?

30.6%
Original Owners
69.4%
Second+ Owners

Subaru Outback — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19965719
1997947
199816513
199915022
200024722
200120718
200217114
20031167
200535320
200640412
200718217
200827712
20091412
201046620
201185135
201236718
201340334
201427526
201563336
201675737
2017109155
201896242
2019127748
2020112237
202139416
202252118
202311815
20241119
2025879

Active Recalls (11)

Federal safety recalls issued for this vehicle.

Inflator Module
Campaign 20V001000 | 02/01/2020
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact
Inflator Module
Campaign 20V002000 | 02/01/2020
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assista
Inflator Module
Campaign 20V003000 | 02/01/2020
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assista
Inflator Module
Campaign 16V361000 | 25/05/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not
Inflator Module
Campaign 16V358000 | 25/05/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Su
Inflator Module
Campaign 15V323000 | 28/05/2015
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owne
Inflator Module
Campaign 16V359000 | 25/05/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKB-16. Not
Air Bags
Campaign 14V763000 | 01/12/2014
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been
Fuel Pump
Campaign 13E065000 | 29/11/2013
A fuel leak in the presence of an ignition source increases the risk of a fire.
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Cables
Campaign 04V128000 | 16/03/2004
IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
Filler Pipe And Cap
Campaign 03V303000 | 20/08/2003
THIS COULD RESULT IN FUEL LEAKAGE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND TIGHTEN THE CLAMP ON THE FUEL FILLER HOSE. OWNER NOTIFICATION BEGAN AUGUST 27, 2003. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

Airbag Safety

Based on the most common issues reported for this vehicle.

  • Check for open airbag recalls at NHTSA.gov using your VIN
  • Never ignore the airbag warning light — get it diagnosed immediately
  • Don't install aftermarket steering wheel covers that block the airbag
  • Keep the area around airbag deployment zones clear of accessories

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28