2009 Jeep Grand Cherokee: Reliability Data

195
Total Complaints
62,360mi
Median Mileage
Electrical System
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
62,360 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
46
Power Train
23
Engine
22
Vehicle Speed Control
12
Air Bags
11
Steering
11
Unknown Or Other
10
Wheels
10
Body
7
Fuel/Propulsion System
5

Severity Assessment

9
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICI..."
"MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED..."
"MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 46 complaints
25th: 51,966 mi Median: 81,350 mi 75th: 110,000 mi
Power Train 23 complaints
25th: 30,963 mi Median: 55,842 mi 75th: 77,375 mi
Engine 22 complaints
25th: 40,000 mi Median: 62,940 mi 75th: 116,000 mi
Vehicle Speed Control 12 complaints
25th: 42,227 mi Median: 85,000 mi 75th: 103,000 mi
Air Bags 11 complaints
25th: 89,000 mi Median: 117,000 mi 75th: 130,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 31 MI: 27 MA: 14 NJ: 12 FL: 9 OH: 9 PA: 6 CT: 6 IN: 6 NC: 6

Who Files Complaints?

3.1%
Original Owners
96.9%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (3)

Federal safety recalls issued for this vehicle.

Wiring
Campaign 09V118000 | 09/04/2009
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Transfer Case (4-Wheel Drive)
Campaign 13V175000 | 07/05/2013
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Suspension
Campaign 09E039000 | 19/06/2009
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Compare Jeep Grand Cherokee

Looking for a replacement?

Based on the data above, here are relevant options.

Affiliate link

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28