2009 Toyota Highlander: Reliability Data
Source: NHTSA — 177 complaints
177
Total Complaints
58,000mi
Median Mileage
Engine
Top Issue
7
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
15,000
25th Percentile
58,000
Median Mileage
93,271
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Engine
23
Service Brakes
21
Electrical System
19
Steering
11
Body
11
Vehicle Speed Control
10
Unknown Or Other
6
Accelerator Pedal
5
Tires
5
Suspension
5
Severity Assessment
7
Crashes
7
Fires
9
Injuries
0
Deaths
Sample Complaint Reports
"I INSTALLED WINTER TIRES AND WHEELS WITH OEM TPMS AND WAS NOT ABLE TO RESET THE CAR TO RECOGNIZE THESE NEW SENSORS. I'M TOLD THAT I HAVE TO HAVE THE DEALER RESET THE SYSTEM TWICE A YEAR WHEN I CHANGE WHEELS AND TIRES OR LET THE SYSTEM READ FAILURE UNTIL I SWAP BACK THE ORIGINAL WHEELS AND TIRES. ..."
"MY 2009 TOYOTA HIGHLANDER WITH KEYLESS START ALLOWS THE VEHICLE TO SHUT OFF WHEN NOT IN PARK AND THE VEHICLE STARTS MOVING. IT ALSO WILL TURN OFF IN REVERSE, OR NEUTRAL AND WILL TURN BACK ON IN NEUTRAL AND WILL ALSO TURN OFF IN DRIVE. THIS DOES NOT FEEL SAFE AND SHOULD BE IMMEDIATELY INVESTIGATED..."
"MY 2009 TOYOTA HIGHLANDER WITH KEYLESS START ALLOWS THE VEHICLE TO SHUT OFF WHEN NOT IN PARK AND THE VEHICLE STARTS MOVING. IT ALSO WILL TURN OFF IN REVERSE, OR NEUTRAL AND WILL TURN BACK ON IN NEUTRAL AND WILL ALSO TURN OFF IN DRIVE. THIS DOES NOT FEEL SAFE AND SHOULD BE IMMEDIATELY INVESTIGATED..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Engine
23 complaints
25th: 68,250 mi
Median: 82,518 mi
75th: 110,375 mi
Service Brakes
21 complaints
25th: 96,950 mi
Median: 152,450 mi
75th: 165,000 mi
Electrical System
19 complaints
25th: 43,618 mi
Median: 72,900 mi
75th: 88,736 mi
Steering
11 complaints
25th: 64,500 mi
Median: 91,365 mi
75th: 126,250 mi
Body
11 complaints
25th: 39,350 mi
Median: 53,275 mi
75th: 81,236 mi
Where Are Complaints Coming From?
Top states by complaint count.
TX: 20
NC: 13
MD: 12
NY: 11
CA: 11
IL: 11
VA: 10
WI: 8
FL: 7
NJ: 7
Who Files Complaints?
1.7%
Original Owners
98.3%
Second+ Owners
Toyota Highlander — Other Years
See how this model compares across different model years.
Active Recalls (9)
Federal safety recalls issued for this vehicle.
Seat Heater/Cooler
Campaign 14V743000 | 19/11/2014
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Power Window Devices And Controls
Campaign 15V689000 | 22/10/2015
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-
Inflator Module
Campaign 14V168000 | 09/04/2014
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac V
Seat Heater/Cooler
Campaign 16V396000 | 02/06/2016
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Sensor/Control Module-Inactive
Campaign 13V014000 | 16/01/2013
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag de
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Labels
Campaign 10V035000 | 03/02/2010
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Labels
Campaign 10V036000 | 03/02/2010
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Labels
Campaign 09V223000 | 15/06/2009
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Accelerator Pedal
Campaign 10V023000 | 27/01/2010
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS
Extend Your Engine Life
Based on the most common issues reported for this vehicle.
- Change oil on schedule — this is the single most important thing you can do
- Use the manufacturer-recommended oil weight and type
- Replace the air filter every 15,000-30,000 miles
- Don't ignore the check engine light — small issues become expensive fast
- Let the engine warm up for 30 seconds before driving hard in cold weather
- Address coolant leaks immediately to prevent overheating damage
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28