2010 Jeep Grand Cherokee: Reliability Data
Source: NHTSA — 171 complaints
171
Total Complaints
70,000mi
Median Mileage
Electrical System
Top Issue
18
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
30,875
25th Percentile
70,000
Median Mileage
103,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
45
Power Train
22
Engine
21
Unknown Or Other
13
Service Brakes
10
Air Bags
9
Vehicle Speed Control
8
Body
5
Wheels
5
Tires
4
Severity Assessment
18
Crashes
5
Fires
4
Injuries
0
Deaths
Sample Complaint Reports
"2010 JEEP GRAND CHEROKEE INVOLVED IN FRONT-END CRASH AT OVER 35 MPH. AIR BAGS DID NOT DEPLOY. *TR"
"TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL AIR BAG HAD DEPLOYED. THE VEHICLE WAS TO..."
"TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL AIR BAG HAD DEPLOYED. THE VEHICLE WAS TO..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
45 complaints
25th: 53,050 mi
Median: 84,500 mi
75th: 110,000 mi
Power Train
22 complaints
25th: 51,990 mi
Median: 85,500 mi
75th: 102,430 mi
Engine
21 complaints
25th: 68,000 mi
Median: 100,720 mi
75th: 125,000 mi
Unknown Or Other
13 complaints
25th: 66,375 mi
Median: 96,750 mi
75th: 128,604 mi
Service Brakes
10 complaints
25th: 25,000 mi
Median: 47,613 mi
75th: 68,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
NY: 27
CA: 24
MI: 13
NJ: 9
FL: 8
GA: 8
NC: 7
KS: 7
IL: 6
PA: 6
Who Files Complaints?
0.6%
Original Owners
99.4%
Second+ Owners
Jeep Grand Cherokee — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1993 | 784 | 68 |
| 1994 | 775 | 142 |
| 1995 | 983 | 146 |
| 1996 | 1249 | 156 |
| 1997 | 1432 | 143 |
| 1998 | 1349 | 194 |
| 1999 | 2319 | 157 |
| 2000 | 1855 | 132 |
| 2001 | 1128 | 95 |
| 2002 | 1770 | 98 |
| 2003 | 887 | 60 |
| 2004 | 1570 | 149 |
| 2005 | 2732 | 137 |
| 2006 | 1750 | 79 |
| 2007 | 1475 | 47 |
| 2008 | 990 | 35 |
| 2009 | 195 | 9 |
| 2011 | 2421 | 90 |
| 2012 | 2308 | 72 |
| 2013 | 1102 | 41 |
| 2014 | 3365 | 224 |
| 2015 | 1725 | 179 |
| 2016 | 434 | 45 |
| 2017 | 552 | 38 |
| 2018 | 1160 | 75 |
| 2019 | 516 | 25 |
| 2020 | 329 | 39 |
| 2021 | 643 | 34 |
| 2022 | 415 | 12 |
| 2023 | 617 | 26 |
| 2024 | 355 | 9 |
| 2025 | 87 | 3 |
Active Recalls (5)
Federal safety recalls issued for this vehicle.
Transfer Case (4-Wheel Drive)
Campaign 13V175000 | 07/05/2013
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Module
Campaign 10V200000 | 11/05/2010
THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Instrument Cluster/Panel
Campaign 09V454000 | 25/11/2009
THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Equipment
Campaign 10V085000 | 05/03/2010
REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic
Campaign 10V009000 | 11/01/2010
THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28