2011 Ford Edge: Reliability Data

Source: NHTSA — 2526 complaints
2526
Total Complaints
56,000mi
Median Mileage
Electrical System
Top Issue
28
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
56,000 Median Mileage
83,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
681
Service Brakes
256
Unknown Or Other
254
Exterior Lighting
186
Body
182
Engine
179
Power Train
168
Vehicle Speed Control
87
Door
79
Fuel/Propulsion System
57

Severity Assessment

28
Crashes
6
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY F..."
"MY FORD TOUCH VOICE COMMANDS THAT CONTROL HANDS-FREE PHONE, CLIMATE, NAVIGATION, AND AUDIO DO NOT WORK RELIABLY AND CONSISTENTLY CAUSING INCREASED DRIVER DISTRACTION AND FRUSTRATION EITHER IN PARKED POSITION OR AT HIGHWAY SPEED. ACTUAL VOICE COMMANDS THAT WORK VARY FROM SPECIFIC COMMAND LISTS IN MAN..."
"THIS IS A PREEMPTIVE COMPLAINT, AS I THANKFULLY HAVE NOT HAD AN ACCIDENT YET. THE MYFORDTOUCH SYSTEM IN ALL 2011 FORD MOTOR CO VEHICLES ARE DEFECTIVE. THE SYSTEM HAS A MULTITUDE OF DEFECTS, BUT THE SAFETY RELATED DEFECT IS THAT THE SYSTEM CAN SPONTANEOUSLY REBOOT AT ANY TIME WITH NO WARNING TO THE D..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 681 complaints
25th: 39,712 mi Median: 55,000 mi 75th: 76,994 mi
Service Brakes 256 complaints
25th: 57,912 mi Median: 90,035 mi 75th: 120,000 mi
Unknown Or Other 254 complaints
25th: 42,500 mi Median: 62,400 mi 75th: 89,562 mi
Exterior Lighting 186 complaints
25th: 40,000 mi Median: 54,500 mi 75th: 78,000 mi
Body 182 complaints
25th: 40,000 mi Median: 54,375 mi 75th: 77,100 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 222 CA: 212 FL: 144 OH: 135 MI: 135 IL: 117 NY: 99 VA: 98 PA: 93 NC: 88

Who Files Complaints?

0.9%
Original Owners
99.1%
Second+ Owners

Ford Edge — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2007123622
2008146053
200930410
201077736
2012146738
2013320043
201450924
201591421
2016103925
2017152435
201888225
201982710
202037021
20211274
202212610
2023212
2024445

Active Recalls (3)

Federal safety recalls issued for this vehicle.

Software
Campaign 11V128000 | 24/02/2011
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Lock
Campaign 10V516000 | 27/10/2010
THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Body
Campaign 10V659000 | 29/12/2010
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Vehicle Rankings

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28