2011 Jeep Compass: Reliability Data
Source: NHTSA — 283 complaints
283
Total Complaints
70,000mi
Median Mileage
Power Train
Top Issue
8
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
34,037
25th Percentile
70,000
Median Mileage
105,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Power Train
35
Engine
30
Unknown Or Other
27
Suspension
26
Steering
19
Electrical System
19
Body
18
Air Bags
17
Vehicle Speed Control
14
Fuel/Propulsion System
11
Severity Assessment
8
Crashes
4
Fires
5
Injuries
0
Deaths
Sample Complaint Reports
"TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A COMBINATION OF THE NATURE OF THE FRONT W..."
"TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A COMBINATION OF THE NATURE OF THE FRONT W..."
"TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A COMBINATION OF THE NATURE OF THE FRONT W..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Power Train
35 complaints
25th: 34,037 mi
Median: 76,000 mi
75th: 107,000 mi
Engine
30 complaints
25th: 38,527 mi
Median: 68,500 mi
75th: 97,000 mi
Unknown Or Other
27 complaints
25th: 58,433 mi
Median: 99,000 mi
75th: 125,000 mi
Suspension
26 complaints
25th: 65,500 mi
Median: 125,000 mi
75th: 147,250 mi
Steering
19 complaints
25th: 30,259 mi
Median: 55,250 mi
75th: 99,500 mi
Where Are Complaints Coming From?
Top states by complaint count.
PA: 28
FL: 26
NY: 17
IL: 16
MA: 16
TX: 15
CA: 14
NC: 12
AL: 10
OH: 10
Who Files Complaints?
0.7%
Original Owners
99.3%
Second+ Owners
Jeep Compass — Other Years
See how this model compares across different model years.
Active Recalls (3)
Federal safety recalls issued for this vehicle.
Pretensioner
Campaign 16V668000 | 15/09/2016
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number
Column
Campaign 11V315000 | 08/06/2011
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Side/Window
Campaign 13V233000 | 04/06/2013
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
Extend Your Transmission Life
Based on the most common issues reported for this vehicle.
- Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
- Come to a full stop before shifting from reverse to drive
- Don't ride the brakes on hills — use a lower gear
- Check transmission fluid level and color monthly — dark fluid needs changing
- Address slipping, hard shifts, or delayed engagement immediately
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28