2011 Jeep Wrangler: Reliability Data

672
Total Complaints
53,325mi
Median Mileage
Air Bags
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,610 25th Percentile
53,325 Median Mileage
80,300 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags
141
Fuel/Propulsion System
88
Electrical System
80
Steering
57
Suspension
38
Engine
36
Unknown Or Other
33
Power Train
32
Service Brakes
22
Vehicle Speed Control
18

Severity Assessment

16
Crashes
38
Fires
21
Injuries
0
Deaths

Sample Complaint Reports

"MY JEEP HAS A SIX SPEED MANUAL TRANSMISSION AND IT POPS OUT OF 2ND AND 4TH GEAR INTO NEUTRAL SINCE PURCHASED NOV. 06, 2010. I CALLED JEEP AND THEY SAID THAT IT MUST POP OUT WHEN THEY DRIVE IT. I AM SETTING UP AN APPOINTMENT. BUT THIS IS A SAFETY ISSUE BECAUSE I WILL BE EVENTUALLY REAR ENDED. WH..."
"I OWN A 2011 JEEP WRANGLER WITH A MANUAL TRANSMISSION. IN COLD WEATHER AND WITH THE VEHICLE COLD, FOURTH GEAR CONTINUALLY POPS OUT OF GEAR AND NOW 2ND IS STARTING TO DO IT. I BROUGHT IT TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. ALSO, THEY CHECKED THE TSB, BUT NONE ARE LISTED. I HA..."
"JEEP POPS OUT OF 4TH GEAR AT TIMES WHEN COLD. MORE SO AFTER HITTING BUMPS IN THE ROAD. HAS HAPPENED AT LEAST 5 TIMES NOW. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 141 complaints
25th: 50,510 mi Median: 74,000 mi 75th: 91,500 mi
Fuel/Propulsion System 88 complaints
25th: 34,332 mi Median: 45,000 mi 75th: 72,000 mi
Electrical System 80 complaints
25th: 32,187 mi Median: 56,444 mi 75th: 74,750 mi
Steering 57 complaints
25th: 22,000 mi Median: 43,000 mi 75th: 74,000 mi
Suspension 38 complaints
25th: 25,000 mi Median: 45,000 mi 75th: 74,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 51 NY: 42 IL: 42 CA: 42 VA: 40 NC: 32 PA: 31 FL: 29 IN: 22 OH: 21

Who Files Complaints?

1.8%
Original Owners
98.2%
Second+ Owners

Jeep Wrangler — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19901056
19911005
19921007
199313410
199418417
199525936
199754846
199840128
199926216
200031124
200123525
200213922
200313011
200428127
200575612
20068529
200779122
2008125125
200949210
201089826
2012127535
2013102724
201483032
201563221
201661837
201740525
2018256638
2019103616
202074525
2021141439
202255628
202351116
2024122118
2025874

Active Recalls (11)

Federal safety recalls issued for this vehicle.

Inflator Module
Campaign 19V018000 | 15/01/2019
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chry
Anchorage
Campaign 19V680000 | 26/09/2019
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service a
Inflator Module
Campaign 18V021000 | 09/01/2018
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chr
Inflator Module
Campaign 16V352000 | 24/05/2016
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and tempe
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on
Inflator Module
Campaign 16V288000 | 11/05/2016
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Column
Campaign 11V315000 | 08/06/2011
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Equipment
Campaign 13E010000 | 25/02/2013
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Electrical System
Campaign 14V631000 | 08/10/2014
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys
Frontal
Campaign 11V528000 | 02/11/2011
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Axle Assembly
Campaign 11V145000 | 01/03/2011
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
Campaign 13V176000 | 07/05/2013
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.

Airbag Safety

Based on the most common issues reported for this vehicle.

  • Check for open airbag recalls at NHTSA.gov using your VIN
  • Never ignore the airbag warning light — get it diagnosed immediately
  • Don't install aftermarket steering wheel covers that block the airbag
  • Keep the area around airbag deployment zones clear of accessories

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28