2012 Ford Edge: Reliability Data
Source: NHTSA — 1467 complaints
1467
Total Complaints
50,750mi
Median Mileage
Electrical System
Top Issue
38
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
37,000
25th Percentile
50,750
Median Mileage
77,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
456
Service Brakes
245
Unknown Or Other
175
Body
104
Exterior Lighting
84
Engine
59
Door
56
Power Train
45
Fuel/Propulsion System
32
Latch
28
Severity Assessment
38
Crashes
6
Fires
19
Injuries
0
Deaths
Sample Complaint Reports
"VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONI..."
"VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONI..."
"2012 FORD EDGE. CONSUMER STATES PROBLEMS WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED FORWARD TILTED HEAD RESTS PRODUCE A LOT OF NECK PAIN WHICH MAY FORCE CONSUMERS TO LOOK FOR DIFFERENT ALTERNATIVES THAT MAY ALTER SAFETY SPECIFICATIONS. THE CONSUMER IS LOOKING FOR A WAY TO REPLACE THE HEAD REST..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
456 complaints
25th: 37,000 mi
Median: 48,000 mi
75th: 66,175 mi
Service Brakes
245 complaints
25th: 39,000 mi
Median: 70,000 mi
75th: 95,000 mi
Unknown Or Other
175 complaints
25th: 40,000 mi
Median: 53,500 mi
75th: 78,000 mi
Body
104 complaints
25th: 37,090 mi
Median: 48,000 mi
75th: 69,426 mi
Exterior Lighting
84 complaints
25th: 36,000 mi
Median: 50,750 mi
75th: 75,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 146
TX: 133
FL: 87
PA: 67
MI: 63
OH: 63
NC: 61
IL: 59
TN: 50
VA: 48
Who Files Complaints?
0.7%
Original Owners
99.3%
Second+ Owners
Ford Edge — Other Years
See how this model compares across different model years.
Active Recalls (3)
Federal safety recalls issued for this vehicle.
Fuel System, Gasoline
Campaign 14V002000 | 06/01/2014
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438.
Axle Shaft
Campaign 14V393000 | 02/07/2014
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners ma
Hoses, Lines/Piping, And Fittings
Campaign 12V438000 | 07/09/2012
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28