2013 Ford Explorer: Reliability Data

2757
Total Complaints
74,000mi
Median Mileage
Steering
Top Issue
61
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,045 25th Percentile
74,000 Median Mileage
108,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
797
Unknown Or Other
339
Engine
224
Body
222
Structure
191
Electrical System
154
Fuel/Propulsion System
120
Power Train
118
Suspension
77
Electronic Stability Control (Esc)
45

Severity Assessment

61
Crashes
15
Fires
76
Injuries
1
Deaths

Sample Complaint Reports

"AIR BAG FAILED TO DEPLOY IN A FRONT END CRASH."
"WHEN ACCELERATING THE VEHICLE QUICKLY WITH THE AIR CONDITIONER ON (DOES NOT MATTER IF IT'S ON FRESH AIR INTAKE OR RECIRCULATING), THERE IS A DEFINITE ODOR OF GASOLINE EXHAUST IN THE CABIN OF THE VEHICLE. THE PROBLEM CAN BE DUPLICATED AT ANY SPEED, FROM A DEAD STOP OR ACCELERATING DURING A PASSING MA..."
"TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED BOTH THE FRONT DRIVER AND PASSENGER LOWER DOOR SEALS WERE NOT EQUIPPED WITH A SLIP RESISTANT SAFETY TREAD. THE PASSENGER SLIPPED AND FELL WHEN ENTERING THE DOOR AS HER FOOT WAS PLACED ON THE DOOR SEAL. THE PASSENGER SLIGHTLY BUMPED HER HEAD..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 797 complaints
25th: 69,000 mi Median: 95,000 mi 75th: 126,000 mi
Unknown Or Other 339 complaints
25th: 33,000 mi Median: 59,250 mi 75th: 88,875 mi
Engine 224 complaints
25th: 24,000 mi Median: 56,000 mi 75th: 84,509 mi
Body 222 complaints
25th: 38,236 mi Median: 50,000 mi 75th: 70,000 mi
Structure 191 complaints
25th: 84,500 mi Median: 115,000 mi 75th: 150,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 315 FL: 243 CA: 191 PA: 121 GA: 118 NC: 116 MI: 112 VA: 108 NY: 89 IL: 88

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2014201148
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Active Recalls (12)

Federal safety recalls issued for this vehicle.

Rear
Campaign 19V435000 | 10/06/2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number
Hub
Campaign 17E048000 | 28/08/2017
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Door
Campaign 15V171000 | 24/03/2015
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Fuel System, Gasoline
Campaign 15V812000 | 02/12/2015
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Electric Power Assist System
Campaign 14V286000 | 29/05/2014
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charg
Tank Assembly
Campaign 13V109000 | 27/03/2013
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Fuel System, Gasoline
Campaign 13V227000 | 31/05/2013
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Latches/Locks/Linkages
Campaign 13V270000 | 26/06/2013
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Rear
Campaign 21V746000 | 22/09/2021
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters
Rear
Campaign 21V537000 | 15/07/2021
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return f
Rear
Campaign 20V675000 | 12/03/2021
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this r
Roof And Pillars
Campaign 24V031000 | 19/01/2024
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Protect Your Steering System

Based on the most common issues reported for this vehicle.

  • Get a wheel alignment annually or after hitting a significant pothole
  • Don't hold the steering wheel at full lock for more than a few seconds
  • Check power steering fluid monthly on hydraulic systems
  • Address wandering, vibration, or play in the wheel promptly
  • Replace worn tie rod ends before they cause tire wear

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28