2014 Ford Explorer: Reliability Data

2011
Total Complaints
64,000mi
Median Mileage
Steering
Top Issue
48
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

34,000 25th Percentile
64,000 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
478
Unknown Or Other
327
Engine
196
Structure
171
Electrical System
93
Suspension
93
Body
90
Power Train
73
Fuel/Propulsion System
61
Air Bags
46

Severity Assessment

48
Crashes
8
Fires
59
Injuries
6
Deaths

Sample Complaint Reports

"I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE..."
"I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE..."
"EXHAUST SMELL COMING OUT FROM AIR CONDITIONER SYSTEM AT HIGH RPMS (ABOUT 3500). *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 478 complaints
25th: 62,668 mi Median: 88,000 mi 75th: 117,000 mi
Unknown Or Other 327 complaints
25th: 15,000 mi Median: 40,000 mi 75th: 60,750 mi
Engine 196 complaints
25th: 10,000 mi Median: 38,500 mi 75th: 65,000 mi
Structure 171 complaints
25th: 80,000 mi Median: 110,330 mi 75th: 140,000 mi
Electrical System 93 complaints
25th: 40,000 mi Median: 59,500 mi 75th: 106,259 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 209 CA: 163 FL: 163 IL: 84 PA: 79 MI: 79 VA: 76 NY: 74 OH: 68 NC: 67

Who Files Complaints?

0.9%
Original Owners
99.1%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Active Recalls (7)

Federal safety recalls issued for this vehicle.

Rear
Campaign 19V435000 | 10/06/2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number
Hub
Campaign 17E048000 | 28/08/2017
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Rear
Campaign 16V245000 | 26/04/2016
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Axle Shaft
Campaign 20V692000 | 10/11/2020
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began
Rear
Campaign 21V537000 | 15/07/2021
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return f
Rear
Campaign 20V675000 | 12/03/2021
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this r
Roof And Pillars
Campaign 24V031000 | 19/01/2024
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Protect Your Steering System

Based on the most common issues reported for this vehicle.

  • Get a wheel alignment annually or after hitting a significant pothole
  • Don't hold the steering wheel at full lock for more than a few seconds
  • Check power steering fluid monthly on hydraulic systems
  • Address wandering, vibration, or play in the wheel promptly
  • Replace worn tie rod ends before they cause tire wear

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28