2014 Ram 3500: Reliability Data
Source: NHTSA — 301 complaints
301
Total Complaints
34,000mi
Median Mileage
Steering
Top Issue
15
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
6,500
25th Percentile
34,000
Median Mileage
70,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Steering
41
Power Train
39
Suspension
31
Engine
29
Electrical System
24
Wheels
18
Unknown Or Other
18
Fuel/Propulsion System
18
Vehicle Speed Control
14
Service Brakes
14
Severity Assessment
15
Crashes
9
Fires
13
Injuries
0
Deaths
Sample Complaint Reports
"ENTERED MY TRUCK, TO GO TO WORK. SHUT THE DRIVERS SIDE DOOR, AND THE REAR DRIVERS SIDE REAR DOOR WINDOW BLEW OUT. THE TRUCK WAS NOT EVEN A MONTH OLD. I LIVE IN A RURAL RESIDENTIAL AREA, AND NOTHING HAD HIT IT, TOUCHED IT, ETC. TEMP IN THE 50'S WITH RAIN. COVERED UNDER MY INSURANCE WITH NO DEDU..."
"ENTERED MY TRUCK, TO GO TO WORK. SHUT THE DRIVERS SIDE DOOR, AND THE REAR DRIVERS SIDE REAR DOOR WINDOW BLEW OUT. THE TRUCK WAS NOT EVEN A MONTH OLD. I LIVE IN A RURAL RESIDENTIAL AREA, AND NOTHING HAD HIT IT, TOUCHED IT, ETC. TEMP IN THE 50'S WITH RAIN. COVERED UNDER MY INSURANCE WITH NO DEDU..."
"TRAVELING IN RIGHT LANE OF 4 LANE HIGHWAY AT 55MPH. ANOTHER VEHICLE PULLED OUT FROM THE RIGHT INTO MY LANE RIGHT IN FRONT OF ME. I LET OFF THROTTLE AND APPLIED BRAKES. NOTICED AN OPENING IN TRAFFIC IN THE LEFT LANE. TURNED ON THE TURN SIGNAL, STARTED TO SHIFT LANES AND APPLIED THROTTLE. TRUCK W..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Steering
41 complaints
25th: 20,250 mi
Median: 34,500 mi
75th: 76,166 mi
Power Train
39 complaints
25th: 3,000 mi
Median: 30,000 mi
75th: 61,000 mi
Suspension
31 complaints
25th: 6,125 mi
Median: 22,705 mi
75th: 40,250 mi
Engine
29 complaints
25th: 2,000 mi
Median: 29,000 mi
75th: 62,000 mi
Electrical System
24 complaints
25th: 19,900 mi
Median: 40,000 mi
75th: 64,184 mi
Where Are Complaints Coming From?
Top states by complaint count.
TX: 45
CA: 23
FL: 23
PA: 12
WA: 11
MO: 10
GA: 10
MD: 9
TN: 8
OR: 8
Who Files Complaints?
4.7%
Original Owners
95.3%
Second+ Owners
Ram 3500 — Other Years
See how this model compares across different model years.
Active Recalls (17)
Federal safety recalls issued for this vehicle.
Connection
Campaign 19V021000 | 25/01/2019
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbe
Linkages
Campaign 18E096000 | 16/10/2018
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Latch
Campaign 19V347000 | 09/05/2019
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Lugs/Nuts/Bolts/Studs
Campaign 21V398000 | 27/05/2021
Wheel separation can cause a vehicle crash.
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification
Column Shift
Campaign 17V821000 | 20/12/2017
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Wheels
Campaign 17V499000 | 10/08/2017
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Air Bags
Campaign 17V302000 | 09/05/2017
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Diesel
Campaign 17V562000 | 12/09/2017
The leaking water pump can increase the risk of an engine compartment fire.
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Frontal
Campaign 15V459000 | 22/07/2015
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may
Instrument Cluster/Panel
Campaign 13V486000 | 17/10/2013
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Equipment
Campaign 16E041000 | 16/05/2016
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Radio/Tape Deck/Cd Etc.
Campaign 15V461000 | 23/07/2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale
Steering
Campaign 15V541000 | 26/08/2015
If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
Seat Belts
Campaign 15V460000 | 22/07/2015
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Diesel
Campaign 14V635000 | 08/10/2014
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec
Protect Your Steering System
Based on the most common issues reported for this vehicle.
- Get a wheel alignment annually or after hitting a significant pothole
- Don't hold the steering wheel at full lock for more than a few seconds
- Check power steering fluid monthly on hydraulic systems
- Address wandering, vibration, or play in the wheel promptly
- Replace worn tie rod ends before they cause tire wear
Vehicle Rankings
Looking for a replacement?
Based on the data above, here are relevant options.
Affiliate link
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28