2014 Toyota Highlander: Reliability Data

155
Total Complaints
38,500mi
Median Mileage
Electrical System
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,189 25th Percentile
38,500 Median Mileage
55,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
33
Unknown Or Other
33
Body
22
Power Train
8
Seat Belts
5
Vehicle Speed Control
5
Hatchback/Liftgate
5
Visibility/Wiper
4
Steering
4
Tires
4

Severity Assessment

8
Crashes
0
Fires
9
Injuries
1
Deaths

Sample Complaint Reports

"OUR 2014 TOYOTA HIGHLANDER LIMITED WAS PURCHASED NEW WITH 18 MILES ON FEBRUARY 25, 2014. ON MARCH 7, 2014 WHILE DRIVING ON CITY STREETS ANOTHER DRIVER FAILED TO STOP AT A RED LIGHT SO I PRESSED THE HORN TO ALERT THE DRIVER WHILE I SWERVED OUT OF HIS PATH. THE HORN DID NOT WORK SO THE DRIVER WAS NO..."
"OUR 2014 TOYOTA HIGHLANDER LIMITED WAS PURCHASED NEW WITH 18 MILES ON FEBRUARY 25, 2014. ON MARCH 7, 2014 WHILE DRIVING ON CITY STREETS ANOTHER DRIVER FAILED TO STOP AT A RED LIGHT SO I PRESSED THE HORN TO ALERT THE DRIVER WHILE I SWERVED OUT OF HIS PATH. THE HORN DID NOT WORK SO THE DRIVER WAS NO..."
"I PURCHASED MY 2014 TOYOTA HIGHLANDER ON 4/24/14. I NOTICE A FEW DAYS LATER THAT THEIR WAS A CHIRP NOISE IN THE PASSENGER 2ND ROW WHILE DRIVING ( VERY ANNOYING). I TOOK IT TO DEALER AND IT WAS DIAGNOSIS THAT THE RAIL RACK SHOWS SIGN OF FRICTION AND POSSIBLE CAUSING IT CREATE THE CHIRP NOISE. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 33 complaints
25th: 28,000 mi Median: 40,000 mi 75th: 53,017 mi
Unknown Or Other 33 complaints
25th: 18,430 mi Median: 33,300 mi 75th: 52,591 mi
Body 22 complaints
25th: 22,793 mi Median: 49,000 mi 75th: 57,000 mi
Power Train 8 complaints
25th: 18,025 mi Median: 53,622 mi 75th: 87,933 mi
Seat Belts 5 complaints
25th: 25,700 mi Median: 26,500 mi 75th: 47,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 19 NY: 15 FL: 15 WA: 11 NJ: 9 TX: 8 SC: 6 VA: 6 MA: 5 CO: 5

Who Files Complaints?

1.9%
Original Owners
98.1%
Second+ Owners

Toyota Highlander — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200115828
200233527
200331643
200433542
200528950
200634438
200715915
200850259
20091777
201027128
201122816
201222820
201327944
201524219
201613722
201734832
201832838
201957638
202031819
202151629
202225222
202319414
2024429

Active Recalls (5)

Federal safety recalls issued for this vehicle.

Electrical System
Campaign 18E107000 | 27/11/2018
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Software
Campaign 14V272000 | 22/05/2014
In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Hoses, Lines/Piping, And Fittings
Campaign 14V576000 | 19/09/2014
A fuel leak in the presence of an ignition source increases the risk of a fire.
Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Mid/Rear Assembly
Campaign 14V274000 | 22/05/2014
If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.
Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Rear/Other
Campaign 14V051000 | 07/02/2014
A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Compare Toyota Highlander

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28