2015 Jeep Cherokee: Reliability Data
Source: NHTSA — 2629 complaints
2629
Total Complaints
25,659mi
Median Mileage
Power Train
Top Issue
80
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
4,500
25th Percentile
25,659
Median Mileage
59,850
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Power Train
982
Engine
359
Electrical System
313
Unknown Or Other
255
Service Brakes
124
Vehicle Speed Control
118
Steering
57
Electronic Stability Control (Esc)
51
Body
44
Air Bags
39
Severity Assessment
80
Crashes
47
Fires
49
Injuries
0
Deaths
Sample Complaint Reports
"AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE ..."
"POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE I..."
"I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Power Train
982 complaints
25th: 4,500 mi
Median: 22,500 mi
75th: 54,200 mi
Engine
359 complaints
25th: 4,450 mi
Median: 27,000 mi
75th: 62,452 mi
Electrical System
313 complaints
25th: 5,000 mi
Median: 30,000 mi
75th: 64,000 mi
Unknown Or Other
255 complaints
25th: 8,132 mi
Median: 33,556 mi
75th: 57,296 mi
Service Brakes
124 complaints
25th: 2,351 mi
Median: 13,450 mi
75th: 57,500 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 257
TX: 182
NY: 158
PA: 147
FL: 143
OH: 137
IL: 123
MI: 108
VA: 91
NJ: 83
Who Files Complaints?
1%
Original Owners
99%
Second+ Owners
Jeep Cherokee — Other Years
See how this model compares across different model years.
Active Recalls (11)
Federal safety recalls issued for this vehicle.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Hatchback/Liftgate
Campaign 15V393000 | 22/06/2015
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shiel
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Seats
Campaign 16V590000 | 10/08/2016
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Automatic Transmission
Campaign 16V529000 | 12/07/2016
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-14
Radio/Tape Deck/Cd Etc.
Campaign 15V461000 | 23/07/2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale
Side/Window
Campaign 15V041000 | 28/01/2015
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Rear Compartment/Trunk
Campaign 15V826000 | 09/12/2015
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on F
Exhaust System
Campaign 15V676000 | 19/10/2015
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at
Differential Unit
Campaign 20V343000 | 11/06/2020
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact F
Rear Compartment/Trunk
Campaign 23V338000 | 11/05/2023
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be
Extend Your Transmission Life
Based on the most common issues reported for this vehicle.
- Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
- Come to a full stop before shifting from reverse to drive
- Don't ride the brakes on hills — use a lower gear
- Check transmission fluid level and color monthly — dark fluid needs changing
- Address slipping, hard shifts, or delayed engagement immediately
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28