2015 Jeep Grand Cherokee: Reliability Data

1725
Total Complaints
40,000mi
Median Mileage
Power Train
Top Issue
179
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,750 25th Percentile
40,000 Median Mileage
73,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
341
Seats
277
Engine
194
Unknown Or Other
190
Electrical System
135
Air Bags
98
Fuel/Propulsion System
68
Seat Belts
57
Vehicle Speed Control
51
Steering
39

Severity Assessment

179
Crashes
33
Fires
117
Injuries
0
Deaths

Sample Complaint Reports

"THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR"
"TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TO DIM WHICH FAILED TO ILLUMINATE AN ADEQUATE AMOUNT OF DISTANCE WHEN DRIVING DURING NIGHT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO..."
"TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 341 complaints
25th: 4,000 mi Median: 11,500 mi 75th: 37,100 mi
Seats 277 complaints
25th: 49,060 mi Median: 66,900 mi 75th: 80,000 mi
Engine 194 complaints
25th: 25,550 mi Median: 60,000 mi 75th: 93,700 mi
Unknown Or Other 190 complaints
25th: 8,602 mi Median: 35,500 mi 75th: 64,250 mi
Electrical System 135 complaints
25th: 3,675 mi Median: 27,000 mi 75th: 60,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 169 TX: 128 FL: 120 NY: 97 IL: 88 NJ: 71 NC: 67 VA: 61 PA: 61 MI: 56

Who Files Complaints?

2%
Original Owners
98%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (10)

Federal safety recalls issued for this vehicle.

Diesel
Campaign 20V475000 | 13/08/2020
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Gas Recirculation Valve (Egr Valve)
Campaign 20V699000 | 12/11/2020
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mail
Caliper
Campaign 16V168000 | 23/03/2016
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S
Turbo/Supercharger
Campaign 17E061000 | 19/10/2017
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Radio/Tape Deck/Cd Etc.
Campaign 15V461000 | 23/07/2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale
Control Module (Tcm/Pcm/Tecm)
Campaign 16V240000 | 25/04/2016
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19,
Rear
Campaign 15V469000 | 27/07/2015
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Fuel Pump
Campaign 22V406000 | 09/06/2022
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting Ja
Engine And Engine Cooling
Campaign 23V411000 | 08/06/2023
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28