2016 Ford Explorer: Reliability Data

2940
Total Complaints
45,647mi
Median Mileage
Steering
Top Issue
56
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

14,254 25th Percentile
45,647 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
498
Unknown Or Other
410
Engine
375
Structure
348
Power Train
195
Body
189
Electrical System
115
Fuel/Propulsion System
103
Air Bags
97
Vehicle Speed Control
73

Severity Assessment

56
Crashes
21
Fires
81
Injuries
0
Deaths

Sample Complaint Reports

"SEPT 31ST - WITH 358 MILES AND LESS THAN OWNED FOR 24 HOURS ALL ADAPTIVE EQUIPMENT FAILED, FLASHING ABS FAILURE LOSS OF SPEED CONTROL. OCT 1ST CAR TAKEN TO JCLEWIS FORD IN SAVANAH,GA, WAS CALLED BY THE DEALER APPROXIMATELY 3 HOURS LATER AND WAS TOLD TO PICK THE CAR AND THE ONLY PROBLEM WAS TO REAL..."
"SEPT 31ST - WITH 358 MILES AND LESS THAN OWNED FOR 24 HOURS ALL ADAPTIVE EQUIPMENT FAILED, FLASHING ABS FAILURE LOSS OF SPEED CONTROL. OCT 1ST CAR TAKEN TO JCLEWIS FORD IN SAVANAH,GA, WAS CALLED BY THE DEALER APPROXIMATELY 3 HOURS LATER AND WAS TOLD TO PICK THE CAR AND THE ONLY PROBLEM WAS TO REAL..."
"SEPT 31ST - WITH 358 MILES AND LESS THAN OWNED FOR 24 HOURS ALL ADAPTIVE EQUIPMENT FAILED, FLASHING ABS FAILURE LOSS OF SPEED CONTROL. OCT 1ST CAR TAKEN TO JCLEWIS FORD IN SAVANAH,GA, WAS CALLED BY THE DEALER APPROXIMATELY 3 HOURS LATER AND WAS TOLD TO PICK THE CAR AND THE ONLY PROBLEM WAS TO REAL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 498 complaints
25th: 41,067 mi Median: 56,850 mi 75th: 80,000 mi
Unknown Or Other 410 complaints
25th: 8,000 mi Median: 20,000 mi 75th: 39,421 mi
Engine 375 complaints
25th: 7,200 mi Median: 16,650 mi 75th: 52,000 mi
Structure 348 complaints
25th: 63,721 mi Median: 90,000 mi 75th: 114,250 mi
Power Train 195 complaints
25th: 8,375 mi Median: 40,000 mi 75th: 77,426 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 300 TX: 253 FL: 194 MI: 126 OH: 124 NY: 121 PA: 116 VA: 113 IL: 112 GA: 108

Who Files Complaints?

0.5%
Original Owners
99.5%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2014201148
2015213852
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
2024210
202511111

Active Recalls (14)

Federal safety recalls issued for this vehicle.

Rear
Campaign 19V435000 | 10/06/2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number
Hub
Campaign 17E048000 | 28/08/2017
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Recliner
Campaign 16V475000 | 28/06/2016
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Seats
Campaign 17V767000 | 29/11/2017
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the
Mounting
Campaign 15V605000 | 28/09/2015
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Engine
Campaign 16V183000 | 31/03/2016
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14
Parking Brake
Campaign 15V464000 | 24/07/2015
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall i
Body
Campaign 21V316000 | 05/05/2021
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer s
Axle Shaft
Campaign 20V692000 | 10/11/2020
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began
Rear
Campaign 21V537000 | 15/07/2021
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return f
Rear
Campaign 20V675000 | 12/03/2021
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this r
Roof And Pillars
Campaign 24V031000 | 19/01/2024
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Body
Campaign 25V347000 | 23/05/2025
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this r
Engine Block Heater
Campaign 25V685000 | 10/10/2025
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipat

Protect Your Steering System

Based on the most common issues reported for this vehicle.

  • Get a wheel alignment annually or after hitting a significant pothole
  • Don't hold the steering wheel at full lock for more than a few seconds
  • Check power steering fluid monthly on hydraulic systems
  • Address wandering, vibration, or play in the wheel promptly
  • Replace worn tie rod ends before they cause tire wear

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28