2016 Jeep Cherokee: Reliability Data
Source: NHTSA — 2013 complaints
2013
Total Complaints
43,000mi
Median Mileage
Power Train
Top Issue
52
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
23,233
25th Percentile
43,000
Median Mileage
62,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Power Train
604
Engine
311
Unknown Or Other
309
Electrical System
284
Service Brakes
91
Vehicle Speed Control
75
Steering
50
Fuel/Propulsion System
43
Electronic Stability Control (Esc)
30
Air Bags
28
Severity Assessment
52
Crashes
23
Fires
34
Injuries
0
Deaths
Sample Complaint Reports
"BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE."
"TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT-TOWED BEHIND AN RV, THE VEHICLE DEVELOPED A WOBBLE THAT WAS UNCONTROLLABLE. THE CONTACT STATED THAT BOTH VEHICLES BEGAN TO SWAY UNCONTROLLABLY. THE CONTACT WAS ABLE TO SAFELY BRING THE RV TO A STOP WITHOUT CAUSING ANY DAMAGE..."
"FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Power Train
604 complaints
25th: 24,725 mi
Median: 47,000 mi
75th: 69,000 mi
Engine
311 complaints
25th: 25,640 mi
Median: 41,000 mi
75th: 56,900 mi
Unknown Or Other
309 complaints
25th: 25,000 mi
Median: 45,000 mi
75th: 60,000 mi
Electrical System
284 complaints
25th: 25,000 mi
Median: 42,650 mi
75th: 60,000 mi
Service Brakes
91 complaints
25th: 16,700 mi
Median: 41,000 mi
75th: 51,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
TX: 135
CA: 129
MI: 120
NY: 117
FL: 114
IL: 92
PA: 92
OH: 83
NJ: 79
NC: 67
Who Files Complaints?
1.1%
Original Owners
98.9%
Second+ Owners
Jeep Cherokee — Other Years
See how this model compares across different model years.
Active Recalls (9)
Federal safety recalls issued for this vehicle.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Rear Compartment/Trunk
Campaign 15V826000 | 09/12/2015
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on F
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Seats
Campaign 16V590000 | 10/08/2016
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Axle Shaft
Campaign 16V287000 | 11/05/2016
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Axle Shaft
Campaign 16V284000 | 11/05/2016
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Differential Unit
Campaign 20V343000 | 11/06/2020
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact F
Automatic Transmission
Campaign 23V302000 | 27/04/2023
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-3
Rear Compartment/Trunk
Campaign 23V338000 | 11/05/2023
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be
Extend Your Transmission Life
Based on the most common issues reported for this vehicle.
- Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
- Come to a full stop before shifting from reverse to drive
- Don't ride the brakes on hills — use a lower gear
- Check transmission fluid level and color monthly — dark fluid needs changing
- Address slipping, hard shifts, or delayed engagement immediately
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28