2016 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 434 complaints
434
Total Complaints
32,537mi
Median Mileage
Power Train
Top Issue
45
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,835 25th Percentile
32,537 Median Mileage
51,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
77
Engine
75
Electrical System
58
Unknown Or Other
31
Fuel/Propulsion System
28
Vehicle Speed Control
22
Service Brakes
21
Steering
14
Electronic Stability Control (Esc)
12
Fuel System, Diesel
12

Severity Assessment

45
Crashes
11
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND M..."
"TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN A..."
"TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 77 complaints
25th: 5,393 mi Median: 31,678 mi 75th: 45,791 mi
Engine 75 complaints
25th: 14,850 mi Median: 35,450 mi 75th: 50,250 mi
Electrical System 58 complaints
25th: 13,875 mi Median: 33,569 mi 75th: 54,000 mi
Unknown Or Other 31 complaints
25th: 22,250 mi Median: 35,500 mi 75th: 43,141 mi
Fuel/Propulsion System 28 complaints
25th: 12,975 mi Median: 35,250 mi 75th: 56,875 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 67 FL: 30 MI: 23 NY: 22 TX: 22 WA: 19 OH: 19 NJ: 16 PA: 15 VA: 14

Who Files Complaints?

3.2%
Original Owners
96.8%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (9)

Federal safety recalls issued for this vehicle.

Diesel
Campaign 20V475000 | 13/08/2020
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Gas Recirculation Valve (Egr Valve)
Campaign 20V699000 | 12/11/2020
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mail
Turbo/Supercharger
Campaign 17E061000 | 19/10/2017
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Hoses, Lines/Piping, And Fittings
Campaign 16V814000 | 10/11/2016
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall
Caliper
Campaign 16V168000 | 23/03/2016
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S
Park/Neutral Start Interlock Switch
Campaign 16V249000 | 27/04/2016
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Fuel Pump
Campaign 22V406000 | 09/06/2022
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting Ja
Engine And Engine Cooling
Campaign 23V411000 | 08/06/2023
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28