2016 Kia Soul: Reliability Data

1103
Total Complaints
80,500mi
Median Mileage
Engine
Top Issue
34
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

57,568 25th Percentile
80,500 Median Mileage
107,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
533
Unknown Or Other
113
Fuel/Propulsion System
77
Engine And Engine Cooling
60
Power Train
58
Electrical System
54
Catalytic Convertor
38
Vehicle Speed Control
30
Steering
28
Air Bags
16

Severity Assessment

34
Crashes
55
Fires
35
Injuries
0
Deaths

Sample Complaint Reports

"THE PANIC BUTTON ON THE KEY FOB IS NOT RECESSED SO IT ACTIVATES WHEN YOU DON'T WANT IT TO. I HAVE CONTACTED BOTH THE KIA DEALER WHERE I BOUGHT IT AND ALSO KIA CONSUMER AFFAIRS AND BOTH COULD NOT SOLVE THE PROBLEM. IT IS A DESIGN FLAW. ANYTIME I HAVE THE KEY FOB IN MY POCKET IT IS LIKELY TO ENGAGE TH..."
"DRIVING THIS CAR HIGH SPEEDS (FREEWAY) FOR LONGER PERIODS OF TIME (30 MINUTES OR MORE PER DAY) FOR MORE THAN 3 CONSECUTIVE DAYS AFFECTS MY OVERALL HEALTH AND ABILITY TO DRIVE THE CAR. IT GET CHRONIC HEADACHES, TROUBLE CONCENTRATING, SLEEPING PROBLEMS, DIZZINESS, FORGETFULNESS, EXHAUSTION, AND ANXIET..."
"WHILE DRIVING IN REGENERATIVE BRAKE MODE AND COMING UP TO A STOP LIGHT, I LET THE REGENERATIVE BRAKE TO SLOW THE CAR TO AROUND 10 KM/HR THEN APPLIED THE NORMAL BRAKE TO SLOW DOWN THE REST OF THE WAY. THE BRAKE PEDAL DID NOT ENGAGE WHATSOEVER. I DID NOT FEEL ANY RESISTANCE AND THE PEDAL WENT ALL THE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 533 complaints
25th: 66,000 mi Median: 85,665 mi 75th: 108,307 mi
Unknown Or Other 113 complaints
25th: 40,000 mi Median: 75,000 mi 75th: 95,000 mi
Fuel/Propulsion System 77 complaints
25th: 44,012 mi Median: 72,617 mi 75th: 85,075 mi
Engine And Engine Cooling 60 complaints
25th: 83,500 mi Median: 100,300 mi 75th: 117,500 mi
Power Train 58 complaints
25th: 51,284 mi Median: 76,000 mi 75th: 90,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 123 FL: 97 TX: 85 GA: 63 OH: 59 NC: 54 PA: 46 WA: 44 IL: 40 SC: 36

Who Files Complaints?

0.4%
Original Owners
99.6%
Second+ Owners

Kia Soul — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201019231
201127043
201266341
201385032
2014120352
2015119659
201733821
201826819
201918020
202045812
202125724
20221124
2023819
2024320

Active Recalls (2)

Federal safety recalls issued for this vehicle.

Engine
Campaign 19V120000 | 22/02/2019
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine ma
Steering
Campaign 17V608000 | 29/09/2017
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall

Extend Your Engine Life

Based on the most common issues reported for this vehicle.

  • Change oil on schedule — this is the single most important thing you can do
  • Use the manufacturer-recommended oil weight and type
  • Replace the air filter every 15,000-30,000 miles
  • Don't ignore the check engine light — small issues become expensive fast
  • Let the engine warm up for 30 seconds before driving hard in cold weather
  • Address coolant leaks immediately to prevent overheating damage

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28