2017 Chrysler Pacifica: Reliability Data
Source: NHTSA — 2269 complaints
2269
Total Complaints
23,000mi
Median Mileage
Engine
Top Issue
71
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
9,181
25th Percentile
23,000
Median Mileage
45,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Engine
511
Power Train
454
Electrical System
368
Steering
224
Unknown Or Other
212
Vehicle Speed Control
87
Service Brakes
81
Fuel/Propulsion System
64
Body
52
Electronic Stability Control (Esc)
27
Severity Assessment
71
Crashes
14
Fires
61
Injuries
0
Deaths
Sample Complaint Reports
"MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EAR..."
"MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EAR..."
"BACKUP CAMERA ISSUE: WHEN ENTERING OR EXITING GARAGE IN REVERSE DURING DAYLIGHT HOURS (OR ANY AREA WITH A MODERATE CHANGE IN LIGHTING) THE DEFAULT CAMERA VIEW (TOP[360]& REAR) IS DISPLAYED. THE REAR CAMERA DOES NOT ADJUST TO THE LOWER LIGHT CONTRAST AND THE IMAGE DISPLAYED IS ALL BLACK, YOU CANNOT ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Engine
511 complaints
25th: 6,887 mi
Median: 18,000 mi
75th: 41,250 mi
Power Train
454 complaints
25th: 13,040 mi
Median: 26,000 mi
75th: 43,650 mi
Electrical System
368 complaints
25th: 9,356 mi
Median: 25,500 mi
75th: 44,750 mi
Steering
224 complaints
25th: 11,046 mi
Median: 36,475 mi
75th: 63,750 mi
Unknown Or Other
212 complaints
25th: 6,017 mi
Median: 16,980 mi
75th: 36,800 mi
Where Are Complaints Coming From?
Top states by complaint count.
FL: 229
CA: 181
TX: 173
IL: 122
NY: 117
VA: 113
MI: 101
PA: 91
OH: 87
NC: 75
Who Files Complaints?
2%
Original Owners
98%
Second+ Owners
Chrysler Pacifica — Other Years
See how this model compares across different model years.
Active Recalls (10)
Federal safety recalls issued for this vehicle.
Control Module
Campaign 18V395000 | 14/06/2018
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
12V/24V/48V Battery
Campaign 19V348000 | 09/05/2019
A loss of power steering assist or a stall can increase the risk of crash.
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for
Rear/Other
Campaign 16V490000 | 30/06/2016
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Differential Unit
Campaign 17V482000 | 28/07/2017
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Hoses, Lines/Piping, And Fittings
Campaign 17V342000 | 25/05/2017
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Software
Campaign 18V049000 | 11/01/2018
An engine stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Rear/Other
Campaign 17V542000 | 31/08/2017
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Connectors/Plugs/Receptacles
Campaign 23V010000 | 17/01/2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05
Latch/Anchor
Campaign 25V876000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Extend Your Engine Life
Based on the most common issues reported for this vehicle.
- Change oil on schedule — this is the single most important thing you can do
- Use the manufacturer-recommended oil weight and type
- Replace the air filter every 15,000-30,000 miles
- Don't ignore the check engine light — small issues become expensive fast
- Let the engine warm up for 30 seconds before driving hard in cold weather
- Address coolant leaks immediately to prevent overheating damage
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28