2017 Jeep Compass: Reliability Data
Source: NHTSA — 382 complaints
382
Total Complaints
28,000mi
Median Mileage
Electrical System
Top Issue
15
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
12,000
25th Percentile
28,000
Median Mileage
45,608
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
83
Engine
71
Unknown Or Other
63
Power Train
41
Service Brakes
24
Steering
15
Electronic Stability Control (Esc)
12
Fuel/Propulsion System
10
Air Bags
10
Vehicle Speed Control
10
Severity Assessment
15
Crashes
4
Fires
3
Injuries
0
Deaths
Sample Complaint Reports
"MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE ..."
"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHEN THE CONTACT INQUIRED AS TO WHY THE NOR..."
"HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
83 complaints
25th: 9,580 mi
Median: 20,500 mi
75th: 35,500 mi
Engine
71 complaints
25th: 13,500 mi
Median: 29,000 mi
75th: 50,729 mi
Unknown Or Other
63 complaints
25th: 12,325 mi
Median: 23,200 mi
75th: 30,900 mi
Power Train
41 complaints
25th: 20,500 mi
Median: 39,041 mi
75th: 62,500 mi
Service Brakes
24 complaints
25th: 11,000 mi
Median: 23,000 mi
75th: 30,300 mi
Where Are Complaints Coming From?
Top states by complaint count.
NY: 43
TX: 32
NJ: 23
FL: 23
VA: 23
OH: 23
MI: 20
PA: 18
IL: 15
CA: 13
Who Files Complaints?
1.8%
Original Owners
98.2%
Second+ Owners
Jeep Compass — Other Years
See how this model compares across different model years.
Active Recalls (4)
Federal safety recalls issued for this vehicle.
Instrument Cluster/Panel
Campaign 17V740000 | 21/11/2017
An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Axle Shaft
Campaign 17V301000 | 09/05/2017
If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.
Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for thi
Owners/Service/Other Manual
Campaign 17V433000 | 07/07/2017
If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28