2018 Chrysler Pacifica: Reliability Data
Source: NHTSA — 1239 complaints
1239
Total Complaints
12,621mi
Median Mileage
Engine
Top Issue
50
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
5,156
25th Percentile
12,621
Median Mileage
30,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Engine
345
Electrical System
262
Power Train
140
Steering
127
Unknown Or Other
107
Fuel/Propulsion System
43
Electronic Stability Control (Esc)
37
Service Brakes
31
Vehicle Speed Control
29
Suspension
18
Severity Assessment
50
Crashes
23
Fires
19
Injuries
0
Deaths
Sample Complaint Reports
"WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIV..."
"WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIV..."
"I HAVE HAD THE VEHICLE SINCE 12-2-2017 AND THE ENGINE HAS STALLED 3 TIMES WHILE WAITING AT A STOP LIGHT? WHAT CAN I DO THIS IS NOT NORMAL."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Engine
345 complaints
25th: 5,000 mi
Median: 11,127 mi
75th: 28,802 mi
Electrical System
262 complaints
25th: 5,960 mi
Median: 12,700 mi
75th: 30,000 mi
Power Train
140 complaints
25th: 4,644 mi
Median: 13,000 mi
75th: 31,187 mi
Steering
127 complaints
25th: 4,738 mi
Median: 12,900 mi
75th: 29,500 mi
Unknown Or Other
107 complaints
25th: 8,260 mi
Median: 18,250 mi
75th: 32,875 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 134
FL: 91
OH: 85
MI: 83
GA: 68
TX: 66
IL: 62
NY: 61
NC: 56
PA: 52
Who Files Complaints?
1.7%
Original Owners
98.3%
Second+ Owners
Chrysler Pacifica — Other Years
See how this model compares across different model years.
Active Recalls (12)
Federal safety recalls issued for this vehicle.
Control Module
Campaign 18V395000 | 14/06/2018
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Automatic Transmission
Campaign 18V492000 | 26/07/2018
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Axle Shaft
Campaign 18V493000 | 26/07/2018
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Lower Arm
Campaign 19V143000 | 28/02/2019
A control arm separation could increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of ch
12V/24V/48V Battery
Campaign 19V348000 | 09/05/2019
A loss of power steering assist or a stall can increase the risk of crash.
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for
Front Underhood
Campaign 18V524000 | 09/08/2018
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Rear/Other
Campaign 17V542000 | 31/08/2017
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Camera
Campaign 19V886000 | 12/12/2019
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Connectors/Plugs/Receptacles
Campaign 23V010000 | 17/01/2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05
Latch/Anchor
Campaign 25V876000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Extend Your Engine Life
Based on the most common issues reported for this vehicle.
- Change oil on schedule — this is the single most important thing you can do
- Use the manufacturer-recommended oil weight and type
- Replace the air filter every 15,000-30,000 miles
- Don't ignore the check engine light — small issues become expensive fast
- Let the engine warm up for 30 seconds before driving hard in cold weather
- Address coolant leaks immediately to prevent overheating damage
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28