2018 Jeep Grand Cherokee: Reliability Data

1160
Total Complaints
19,000mi
Median Mileage
Electrical System
Top Issue
75
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,000 25th Percentile
19,000 Median Mileage
48,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
322
Unknown Or Other
259
Engine
111
Power Train
65
Fuel/Propulsion System
40
Seats
36
Vehicle Speed Control
35
Service Brakes, Hydraulic
30
Service Brakes
27
Air Bags
19

Severity Assessment

75
Crashes
14
Fires
45
Injuries
0
Deaths

Sample Complaint Reports

"DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY"
"DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY"
"DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 322 complaints
25th: 3,992 mi Median: 17,500 mi 75th: 44,750 mi
Unknown Or Other 259 complaints
25th: 6,175 mi Median: 15,327 mi 75th: 33,436 mi
Engine 111 complaints
25th: 4,000 mi Median: 13,500 mi 75th: 37,007 mi
Power Train 65 complaints
25th: 4,000 mi Median: 16,961 mi 75th: 36,000 mi
Fuel/Propulsion System 40 complaints
25th: 3,225 mi Median: 4,500 mi 75th: 9,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 111 TX: 83 NY: 67 IL: 67 PA: 65 OH: 59 FL: 54 VA: 45 MI: 44 MD: 38

Who Files Complaints?

1.8%
Original Owners
98.2%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (11)

Federal safety recalls issued for this vehicle.

Automatic Transmission
Campaign 18V280000 | 01/05/2018
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Floor Mat
Campaign 18V759000 | 29/10/2018
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Floor Mat
Campaign 18E097000 | 29/10/2018
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Gas Recirculation Valve (Egr Valve)
Campaign 20V699000 | 12/11/2020
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mail
Front Underhood
Campaign 18V524000 | 09/08/2018
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Hoses, Lines/Piping, And Fittings
Campaign 18V048000 | 11/01/2018
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Fuel Pump
Campaign 22V406000 | 09/06/2022
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting Ja
Control Unit/Module
Campaign 22V426000 | 09/06/2022
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided
Engine And Engine Cooling
Campaign 23V411000 | 08/06/2023
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification
Control Unit/Module
Campaign 24V838000 | 07/11/2024
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the dr
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces pr

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28