2018 Ram 2500: Reliability Data
Source: NHTSA — 3554 complaints
3554
Total Complaints
50,000mi
Median Mileage
Service Brakes
Top Issue
50
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
29,000
25th Percentile
50,000
Median Mileage
82,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Service Brakes
1742
Electrical System
443
Vehicle Speed Control
307
Service Brakes, Hydraulic
302
Automatic Emergency Braking
150
Unknown Or Other
99
Adaptive Cruise Control
89
Steering
78
Power Train
65
Abs Warning Light
55
Severity Assessment
50
Crashes
4
Fires
15
Injuries
2
Deaths
Sample Complaint Reports
"OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW..."
"UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 250..."
"TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED INTO NEUTRAL AND ROLLED DOWN THE CONTACT'S DRIVEWAY INTO A POND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CAVENAUGH CHRYSLER JEEP DODGE, 118 E POPLAR ST, WALNUT RIDGE, AR 72..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Service Brakes
1742 complaints
25th: 13,675 mi
Median: 33,500 mi
75th: 61,250 mi
Electrical System
443 complaints
25th: 16,500 mi
Median: 31,000 mi
75th: 57,000 mi
Vehicle Speed Control
307 complaints
25th: 9,000 mi
Median: 24,300 mi
75th: 60,000 mi
Service Brakes, Hydraulic
302 complaints
25th: 40,000 mi
Median: 60,000 mi
75th: 93,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
TX: 509
FL: 377
CA: 188
GA: 158
PA: 150
OH: 141
MI: 135
NC: 130
VA: 125
LA: 120
Who Files Complaints?
0.2%
Original Owners
99.8%
Second+ Owners
Ram 2500 — Other Years
See how this model compares across different model years.
Active Recalls (10)
Federal safety recalls issued for this vehicle.
Linkages
Campaign 18E096000 | 16/10/2018
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Latch
Campaign 19V347000 | 09/05/2019
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec
Camera
Campaign 18V398000 | 14/06/2018
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Wiring
Campaign 18V332000 | 17/05/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
Connection
Campaign 19V021000 | 25/01/2019
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbe
Equipment
Campaign 17V824000 | 21/12/2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
Automatic Transmission
Campaign 18V100000 | 08/02/2018
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this rec
Control Unit/Module
Campaign 24V896000 | 27/11/2024
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a f
Inflator
Campaign 25V010000 | 16/01/2025
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Inflator
Campaign 25V592000 | 11/09/2025
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) invol
Extend Your Brake Life
Based on the most common issues reported for this vehicle.
- Replace brake pads before they wear to the metal — rotors cost 3x more
- Flush brake fluid every 2-3 years regardless of mileage
- Don't ride the brakes downhill — use engine braking
- Address any grinding, pulsing, or pulling immediately
- Have brakes inspected during every tire rotation
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28