2018 Tesla Model X: Reliability Data
Source: NHTSA — 293 complaints
293
Total Complaints
10,400mi
Median Mileage
Unknown Or Other
Top Issue
55
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
1,500
25th Percentile
10,400
Median Mileage
26,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Unknown Or Other
39
Suspension
37
Electrical System
28
Adaptive Cruise Control
19
Steering
18
Vehicle Speed Control
18
Body
16
Automatic Emergency Braking
16
Service Brakes
13
Power Train
11
Severity Assessment
55
Crashes
4
Fires
23
Injuries
0
Deaths
Sample Complaint Reports
"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."
"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."
"TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Unknown Or Other
39 complaints
25th: 1,917 mi
Median: 11,700 mi
75th: 25,250 mi
Suspension
37 complaints
25th: 8,750 mi
Median: 14,000 mi
75th: 20,000 mi
Electrical System
28 complaints
25th: 1,000 mi
Median: 4,800 mi
75th: 23,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 130
FL: 25
MA: 23
TX: 21
AZ: 16
VA: 8
NJ: 8
NV: 7
OR: 6
WA: 6
Who Files Complaints?
1%
Original Owners
99%
Second+ Owners
Tesla Model X — Other Years
See how this model compares across different model years.
Active Recalls (9)
Federal safety recalls issued for this vehicle.
Software
Campaign 22V037000 | 27/01/2022
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Software
Campaign 21V035000 | 29/01/2021
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall
Camera
Campaign 21V846000 | 29/10/2021
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Display Function
Campaign 22V169000 | 18/03/2022
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Electric Power Assist System
Campaign 22V818000 | 01/11/2022
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Automated/Adaptive Steering
Campaign 23V085000 | 15/02/2023
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Software
Campaign 23V838000 | 12/12/2023
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Instrument Cluster/Panel
Campaign 24V051000 | 30/01/2024
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Warning Light/Devices
Campaign 24V376000 | 28/05/2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
General Vehicle Maintenance
Based on the most common issues reported for this vehicle.
- Follow the manufacturer's maintenance schedule in your owner's manual
- Don't ignore warning lights — early diagnosis prevents expensive repairs
- Keep records of all maintenance and repairs
- Use OEM or equivalent-quality parts for repairs
- Address unusual noises, vibrations, or smells promptly
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28