2019 Chrysler Pacifica: Reliability Data
Source: NHTSA — 427 complaints
427
Total Complaints
15,097mi
Median Mileage
Electrical System
Top Issue
15
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
1,962
25th Percentile
15,097
Median Mileage
40,512
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
87
Engine
75
Power Train
63
Service Brakes
50
Unknown Or Other
47
Steering
29
Fuel/Propulsion System
10
Vehicle Speed Control
10
Body
8
Suspension
5
Severity Assessment
15
Crashes
7
Fires
5
Injuries
0
Deaths
Sample Complaint Reports
"COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YES..."
"COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YES..."
"THE VEHICLE JERKS (HESITATES) WHILE ACCELERATING FROM A START TO ABOUT 37 MPH. SUSPECT GEARS 1-4. HAVE BEEN TO DEALERSHIP 7 TIMES SINCE I PURCHASED THE NEW VEHICLE. HAVE HAD VALVE BODY REPLACED, ADAPTATIONS RESET, EVEN THE RADIO WAS REPLACED ALREADY. VEHICLE NOW HAS 1000 MILES ON IT AND STILL ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
87 complaints
25th: 3,300 mi
Median: 18,179 mi
75th: 46,376 mi
Engine
75 complaints
25th: 2,775 mi
Median: 21,700 mi
75th: 44,275 mi
Power Train
63 complaints
25th: 500 mi
Median: 12,700 mi
75th: 26,000 mi
Service Brakes
50 complaints
25th: 11,492 mi
Median: 29,000 mi
75th: 38,000 mi
Unknown Or Other
47 complaints
25th: 825 mi
Median: 4,200 mi
75th: 13,895 mi
Where Are Complaints Coming From?
Top states by complaint count.
FL: 36
MI: 36
NC: 30
CA: 29
TX: 29
NY: 23
PA: 20
VA: 17
WA: 17
GA: 16
Who Files Complaints?
1.9%
Original Owners
98.1%
Second+ Owners
Chrysler Pacifica — Other Years
See how this model compares across different model years.
Active Recalls (6)
Federal safety recalls issued for this vehicle.
12V/24V/48V Battery
Campaign 19V348000 | 09/05/2019
A loss of power steering assist or a stall can increase the risk of crash.
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for
Front Underhood
Campaign 18V524000 | 09/08/2018
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Camera
Campaign 20V191000 | 10/09/2020
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser
Camera
Campaign 19V886000 | 12/12/2019
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Connectors/Plugs/Receptacles
Campaign 23V010000 | 17/01/2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05
Latch/Anchor
Campaign 25V876000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28