2019 Jeep Cherokee: Reliability Data
Source: NHTSA — 2271 complaints
2271
Total Complaints
17,000mi
Median Mileage
Power Train
Top Issue
65
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
3,300
25th Percentile
17,000
Median Mileage
45,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Power Train
681
Engine
439
Electrical System
326
Unknown Or Other
244
Steering
116
Service Brakes
96
Vehicle Speed Control
80
Air Bags
40
Fuel/Propulsion System
38
Electronic Stability Control (Esc)
27
Severity Assessment
65
Crashes
28
Fires
56
Injuries
0
Deaths
Sample Complaint Reports
"THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FR..."
"ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT"
"VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Power Train
681 complaints
25th: 8,350 mi
Median: 42,942 mi
75th: 79,876 mi
Engine
439 complaints
25th: 3,275 mi
Median: 14,220 mi
75th: 35,838 mi
Electrical System
326 complaints
25th: 2,000 mi
Median: 11,000 mi
75th: 31,000 mi
Unknown Or Other
244 complaints
25th: 1,000 mi
Median: 6,500 mi
75th: 23,000 mi
Steering
116 complaints
25th: 4,800 mi
Median: 11,691 mi
75th: 30,500 mi
Where Are Complaints Coming From?
Top states by complaint count.
TX: 178
PA: 148
FL: 136
NY: 128
CA: 122
IL: 97
OH: 93
GA: 86
MI: 83
NC: 73
Who Files Complaints?
1.8%
Original Owners
98.2%
Second+ Owners
Jeep Cherokee — Other Years
See how this model compares across different model years.
Active Recalls (10)
Federal safety recalls issued for this vehicle.
Instrument Cluster/Panel
Campaign 18V917000 | 20/12/2018
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Automatic Transmission
Campaign 18V492000 | 26/07/2018
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Automatic Transmission
Campaign 18V739000 | 19/10/2018
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Air Bags
Campaign 19V449000 | 13/06/2019
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Rack
Campaign 19V637000 | 29/08/2019
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Engine
Campaign 18V344000 | 25/05/2018
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Seats
Campaign 19V248000 | 28/03/2019
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Front Underhood
Campaign 18V524000 | 09/08/2018
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Caliper
Campaign 18V523000 | 09/08/2018
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Power Train
Campaign 25V011000 | 29/04/2025
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Extend Your Transmission Life
Based on the most common issues reported for this vehicle.
- Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
- Come to a full stop before shifting from reverse to drive
- Don't ride the brakes on hills — use a lower gear
- Check transmission fluid level and color monthly — dark fluid needs changing
- Address slipping, hard shifts, or delayed engagement immediately
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28