2019 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 516 complaints
516
Total Complaints
31,000mi
Median Mileage
Electrical System
Top Issue
25
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,000 25th Percentile
31,000 Median Mileage
65,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
79
Unknown Or Other
70
Service Brakes, Hydraulic
61
Engine
58
Service Brakes
47
Power Train
43
Air Bags
17
Steering
14
Vehicle Speed Control
13
Exterior Lighting
9

Severity Assessment

25
Crashes
4
Fires
15
Injuries
0
Deaths

Sample Complaint Reports

"ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTRO..."
"DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MIN..."
"CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 79 complaints
25th: 5,940 mi Median: 12,700 mi 75th: 24,500 mi
Unknown Or Other 70 complaints
25th: 475 mi Median: 8,960 mi 75th: 29,386 mi
Service Brakes, Hydraulic 61 complaints
25th: 43,500 mi Median: 62,715 mi 75th: 81,940 mi
Engine 58 complaints
25th: 11,040 mi Median: 16,600 mi 75th: 61,000 mi
Service Brakes 47 complaints
25th: 3,900 mi Median: 15,250 mi 75th: 35,675 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 54 NY: 38 CA: 37 MI: 36 MA: 30 IL: 26 NC: 25 PA: 23 CT: 20 TX: 18

Who Files Complaints?

0.4%
Original Owners
99.6%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
202032939
202164334
202241512
202361726
20243559
2025873

Active Recalls (7)

Federal safety recalls issued for this vehicle.

Camera
Campaign 20V191000 | 10/09/2020
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser
Gas Recirculation Valve (Egr Valve)
Campaign 20V699000 | 12/11/2020
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mail
Differential Unit
Campaign 20V183000 | 26/03/2020
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Fuel Pump
Campaign 22V406000 | 09/06/2022
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting Ja
Control Unit/Module
Campaign 22V426000 | 09/06/2022
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided
Engine And Engine Cooling
Campaign 23V411000 | 08/06/2023
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification
Control Unit/Module
Campaign 24V838000 | 07/11/2024
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the dr
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces pr

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28