2019 Tesla Model X: Reliability Data
Source: NHTSA — 163 complaints
163
Total Complaints
13,500mi
Median Mileage
Suspension
Top Issue
27
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
4,750
25th Percentile
13,500
Median Mileage
20,500
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Suspension
24
Unknown Or Other
18
Electrical System
17
Adaptive Cruise Control
13
Body
12
Vehicle Speed Control
10
Steering
10
Service Brakes
9
Automatic Emergency Braking
7
Air Bags
6
Severity Assessment
27
Crashes
4
Fires
10
Injuries
0
Deaths
Sample Complaint Reports
"WENT TO A SHOWROOM TO CHECKOUT THE TESLAS, THE MODEL X GULL WING DOORS HIT ME ON THE HEAD AS THEY WERE CLOSING - SHOULD HAVE A SENSOR TO PREVENT THAT."
"TWO MAJOR ISSUES. ON JUNE 23, AFTER A SOFTWARE UPDATE, I LEFT TO RUN SOME ERRANDS. I GOT A MESSAGE THAT THE UPDATE DIDN'T INSTALL PROPERLY, BUT GIVEN THAT THE FUNCTIONS OF THE UPDATE DIDN'T SEEM CRITICAL, I DECIDED TO WAIT TO TRY AND REINSTALL. I WAS AT A STOP LIGHT IN THE CENTER LANE ON WISCONSIN..."
"TWO MAJOR ISSUES. ON JUNE 23, AFTER A SOFTWARE UPDATE, I LEFT TO RUN SOME ERRANDS. I GOT A MESSAGE THAT THE UPDATE DIDN'T INSTALL PROPERLY, BUT GIVEN THAT THE FUNCTIONS OF THE UPDATE DIDN'T SEEM CRITICAL, I DECIDED TO WAIT TO TRY AND REINSTALL. I WAS AT A STOP LIGHT IN THE CENTER LANE ON WISCONSIN..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Suspension
24 complaints
25th: 5,750 mi
Median: 10,500 mi
75th: 19,625 mi
Unknown Or Other
18 complaints
25th: 6,625 mi
Median: 14,750 mi
75th: 16,850 mi
Electrical System
17 complaints
25th: 11,000 mi
Median: 16,300 mi
75th: 18,500 mi
Body
12 complaints
25th: 2,075 mi
Median: 3,400 mi
75th: 13,350 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 55
MD: 17
FL: 15
WA: 13
NY: 8
TX: 8
CO: 7
GA: 6
AZ: 5
NJ: 5
Who Files Complaints?
4.3%
Original Owners
95.7%
Second+ Owners
Tesla Model X — Other Years
See how this model compares across different model years.
Active Recalls (8)
Federal safety recalls issued for this vehicle.
Software
Campaign 22V037000 | 27/01/2022
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Camera
Campaign 21V846000 | 29/10/2021
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Display Function
Campaign 22V169000 | 18/03/2022
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Electric Power Assist System
Campaign 22V818000 | 01/11/2022
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Automated/Adaptive Steering
Campaign 23V085000 | 15/02/2023
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Software
Campaign 23V838000 | 12/12/2023
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Instrument Cluster/Panel
Campaign 24V051000 | 30/01/2024
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Warning Light/Devices
Campaign 24V376000 | 28/05/2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Extend Your Suspension Life
Based on the most common issues reported for this vehicle.
- Avoid potholes and speed bumps at high speed
- Replace shocks/struts every 50,000-75,000 miles even if they seem fine
- Get alignment checked if the car pulls or tires wear unevenly
- Don't overload the vehicle beyond its rated capacity
- Address clunking or bouncing immediately — worn suspension damages other components
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28