2019 Toyota Highlander: Reliability Data

576
Total Complaints
10,000mi
Median Mileage
Power Train
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,100 25th Percentile
10,000 Median Mileage
22,847 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
158
Fuel/Propulsion System
84
Unknown Or Other
70
Engine
67
Electrical System
55
Fuel System, Gasoline
17
Service Brakes
15
Air Bags
14
Body
12
Vehicle Speed Control
10

Severity Assessment

38
Crashes
1
Fires
28
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING ABOUT 20MPH, I WAS REAR ENDED BY SOMEONE GOING 55+MPH. DURING THE ACCIDENT, MY DRIVERS SEAT RECLINED AND THE HEADREST BROKE. ONE POST BROKE IN HALF AND THE OTHER SIDE PULLED OUT OF THE SEAT"
"THE GPS SYSTEM DOES NOT PROVIDE VERBAL INSTRUCTIONS; ONLY VISUAL. THIS CAUSES THE DRIVER TO REMOVE HIS/HER EYES FROM THE ROAD AND LOOK FREQUENTLY AND MONITOR THE SCREEN. I HAVE VISITED THE DEALERSHIP NUMEROUS TIMES BUT THERE ARE UNABLE TO FIX THE ISSUE. THEY ACKNOWLEDGE THE ISSUE AND STATED THAT ..."
"THE VOICE COMMANDS FOR THE VEHICLE DO NOT WORK WHICH REQUIRES THE DRIVER TO LOOK AT THE NAVIGATION SCREEN OR SCROLL THROUGH THEIR PHONE BOOK RATHER THAN USING THE BLUETOOTH FEATURES. THIS IS VERY DISTRACTING AND ILLEGAL IN SOME STATES WHICH REQUIRE HANDS FREE PHONE."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 158 complaints
25th: 10,000 mi Median: 51,000 mi 75th: 90,000 mi
Fuel/Propulsion System 84 complaints
25th: 3,925 mi Median: 6,313 mi 75th: 14,500 mi
Unknown Or Other 70 complaints
25th: 650 mi Median: 4,100 mi 75th: 7,000 mi
Engine 67 complaints
25th: 5,000 mi Median: 13,000 mi 75th: 22,847 mi
Electrical System 55 complaints
25th: 300 mi Median: 5,100 mi 75th: 16,638 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 50 TX: 45 NY: 35 VA: 35 FL: 30 NJ: 25 MD: 21 AZ: 20 PA: 18 GA: 18

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Toyota Highlander — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200115828
200233527
200331643
200433542
200528950
200634438
200715915
200850259
20091777
201027128
201122816
201222820
201327944
20141558
201524219
201613722
201734832
201832838
202031819
202151629
202225222
202319414
2024429

Active Recalls (3)

Federal safety recalls issued for this vehicle.

Fuel Pump
Campaign 20V682000 | 04/11/2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy par
Fuel Pump
Campaign 20V012000 | 13/01/2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and
Labels
Campaign 19V244000 | 27/03/2019
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

Compare Toyota Highlander

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28