2020 Chevrolet Equinox: Reliability Data
Source: NHTSA — 425 complaints
425
Total Complaints
9,500mi
Median Mileage
Service Brakes
Top Issue
35
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
2,530
25th Percentile
9,500
Median Mileage
38,450
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Service Brakes
82
Engine
69
Fuel/Propulsion System
46
Unknown Or Other
37
Electrical System
34
Power Train
32
Vehicle Speed Control
12
Suspension
10
Steering
9
Automatic Emergency Braking
9
Severity Assessment
35
Crashes
9
Fires
19
Injuries
1
Deaths
Sample Complaint Reports
"VEHICLE COMPLETELY LOST ENGINE RESPONSE REACTION TO ACCELERATION PEDDLE FROM A YIELD TURN INTO MAIN ROAD. FROM THE YIELD, SLOW ROLLING LESS THAN 1 MILE PER HOUR, I STEPPED ON THE GAS PEDDLE TO MERGE INTO THE MAIN ROAD AND THE VEHICLE HAD ZERO RESPONSE FOR NEARLY 30 FEET. IF THERE WAS A CAR COMING ..."
"VEHICLE COMPLETELY LOST ENGINE RESPONSE REACTION TO ACCELERATION PEDDLE FROM A YIELD TURN INTO MAIN ROAD. FROM THE YIELD, SLOW ROLLING LESS THAN 1 MILE PER HOUR, I STEPPED ON THE GAS PEDDLE TO MERGE INTO THE MAIN ROAD AND THE VEHICLE HAD ZERO RESPONSE FOR NEARLY 30 FEET. IF THERE WAS A CAR COMING ..."
"MY 2020 EQUINOX HAS LESS THAN 500 MILES AND OVER THE WEEKEND, WHEN COMING TO A STOP AT A LIGHT, THE FORWARD COMPLETELY DISENGAGED AND WOULD NOT ALLOW US TO MOVE FORWARD. WE COULD ONLY GO REVERSE. WE HAD OUR 5 YEAR OLD GRANDSON WITH US AND THIS WAS TERRIFYING. IT COULD HAVE BEEN EVEN MORE DANGEROUS ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Service Brakes
82 complaints
25th: 1,200 mi
Median: 6,550 mi
75th: 35,000 mi
Engine
69 complaints
25th: 8,375 mi
Median: 16,300 mi
75th: 61,250 mi
Fuel/Propulsion System
46 complaints
25th: 54 mi
Median: 3,308 mi
75th: 8,412 mi
Unknown Or Other
37 complaints
25th: 3,090 mi
Median: 4,857 mi
75th: 11,199 mi
Electrical System
34 complaints
25th: 1,459 mi
Median: 3,000 mi
75th: 7,772 mi
Where Are Complaints Coming From?
Top states by complaint count.
MI: 39
OH: 34
IL: 31
FL: 30
TX: 30
CA: 28
NY: 24
SC: 20
PA: 17
NC: 17
Who Files Complaints?
1.6%
Original Owners
98.4%
Second+ Owners
Chevrolet Equinox — Other Years
See how this model compares across different model years.
Active Recalls (4)
Federal safety recalls issued for this vehicle.
Automatic Transmission
Campaign 20V668000 | 29/10/2020
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet custom
Tank Assembly
Campaign 19V667000 | 19/09/2019
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Caliper
Campaign 19V704000 | 03/10/2019
Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192
Vehicle Latch Anchor
Campaign 23V339000 | 11/05/2023
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevr
Extend Your Brake Life
Based on the most common issues reported for this vehicle.
- Replace brake pads before they wear to the metal — rotors cost 3x more
- Flush brake fluid every 2-3 years regardless of mileage
- Don't ride the brakes downhill — use engine braking
- Address any grinding, pulsing, or pulling immediately
- Have brakes inspected during every tire rotation
Compare Chevrolet Equinox
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28