2020 Ford Edge: Reliability Data
Source: NHTSA — 370 complaints
370
Total Complaints
60,000mi
Median Mileage
Power Train
Top Issue
21
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
9,925
25th Percentile
60,000
Median Mileage
86,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Power Train
140
Unknown Or Other
44
Engine
40
Electrical System
21
Vehicle Speed Control
10
Warnings
10
Seat Belts
9
Automatic Emergency Braking
7
Torque Converter
7
Sun/Moon Roof Assembly
5
Severity Assessment
21
Crashes
3
Fires
23
Injuries
0
Deaths
Sample Complaint Reports
"THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS TH..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."
"ON JULY 4,2020 AT APPROX 10:15AM I WAS DRIVING ON PA 663 HIGHWAY. OUT OF NO WHERE, I HEAR THIS LOUD BOOM. CAR IN FRONT OF ME KEPT GOING, CAR IN BACK OF ME GETTING CLOSER AS I SLOW DOWN AND PULL OFF TO THE SIDE OF HIGHWAY. CAR BEHIND ME KEPT GOING. I GET OUT OF CAR AND FIND MY PANORAMIC SUNROOF SHAT..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Power Train
140 complaints
25th: 64,100 mi
Median: 82,000 mi
75th: 102,767 mi
Unknown Or Other
44 complaints
25th: 1,255 mi
Median: 2,732 mi
75th: 7,397 mi
Engine
40 complaints
25th: 8,300 mi
Median: 48,157 mi
75th: 61,429 mi
Electrical System
21 complaints
Median: 3,800 mi
Where Are Complaints Coming From?
Top states by complaint count.
FL: 37
MI: 26
CA: 24
TX: 22
KY: 18
OH: 17
GA: 16
AL: 16
MO: 13
PA: 12
Ford Edge — Other Years
See how this model compares across different model years.
Active Recalls (4)
Federal safety recalls issued for this vehicle.
Automatic Transmission
Campaign 20V550000 | 10/09/2020
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Camera
Campaign 20V575000 | 23/09/2020
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's
Driveshaft
Campaign 21V011000 | 15/01/2021
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. O
Software
Campaign 25V442000 | 27/06/2025
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Extend Your Transmission Life
Based on the most common issues reported for this vehicle.
- Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
- Come to a full stop before shifting from reverse to drive
- Don't ride the brakes on hills — use a lower gear
- Check transmission fluid level and color monthly — dark fluid needs changing
- Address slipping, hard shifts, or delayed engagement immediately
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28