2020 Ford Expedition: Reliability Data

441
Total Complaints
60,000mi
Median Mileage
Power Train
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
60,000 Median Mileage
85,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
209
Engine
47
Unknown Or Other
43
Electrical System
30
Seat Belts
19
Vehicle Speed Control
13
Body
9
Air Bags
6
Automatic Transmission
6
Service Brakes
5

Severity Assessment

7
Crashes
13
Fires
26
Injuries
0
Deaths

Sample Complaint Reports

"2020 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO PANORAMIC MOON ROOF EXPLODING WHILE DRIVING. *LD *JS"
"WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE."
"AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY S..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 209 complaints
25th: 40,000 mi Median: 61,250 mi 75th: 85,757 mi
Engine 47 complaints
25th: 69,500 mi Median: 97,500 mi 75th: 100,500 mi
Unknown Or Other 43 complaints
25th: 2,650 mi Median: 3,622 mi 75th: 7,603 mi
Electrical System 30 complaints
25th: 37,500 mi Median: 51,000 mi 75th: 64,326 mi
Seat Belts 19 complaints
25th: 55,483 mi Median: 63,967 mi 75th: 65,750 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 96 FL: 33 CA: 25 GA: 23 MI: 16 VA: 16 NC: 15 TN: 14 OH: 14 SC: 14

Ford Expedition — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1997106573
1998102154
1999113764
2000113467
200173949
200241525
200380081
200438157
200545222
200639528
20072679
200817931
2009425
20107412
2011913
201216014
20131133
20149311
201522712
201626711
201744928
201843313
20195359
20212427
20221427
2023817
20248910
2025325

Active Recalls (15)

Federal safety recalls issued for this vehicle.

Mid/Rear Assembly
Campaign 20V366000 | 23/06/2020
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Camera
Campaign 20V575000 | 23/09/2020
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's
Seat Belts
Campaign 20V574000 | 23/09/2020
In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.
Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.
Gear Position Indication (Prndl)
Campaign 20V197000 | 03/04/2020
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Seat Belts
Campaign 20V217000 | 16/04/2020
In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.
Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.
Instrument Cluster/Panel
Campaign 20V262000 | 08/05/2020
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer serv
Recliner
Campaign 19V633000 | 28/08/2019
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Linkages
Campaign 22V250000 | 14/04/2022
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Own
Owners/Service/Other Manual
Campaign 23V420000 | 09/06/2023
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall
Pretensioner
Campaign 24V099000 | 09/02/2024
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-8
Labels
Campaign 24V852000 | 08/11/2024
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Pretensioner
Campaign 25V197000 | 23/05/2025
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Dealers will inspect the seat belt retractor date codes and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in t
Software
Campaign 25V346000 | 23/05/2025
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Software
Campaign 25V442000 | 27/06/2025
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Engine
Campaign 25V628000 | 19/09/2025
A vehicle fire increases the risk of injury.
Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will als

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28