2020 Honda Pilot: Reliability Data
Source: NHTSA — 712 complaints
712
Total Complaints
3,974mi
Median Mileage
Electrical System
Top Issue
15
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
1,156
25th Percentile
3,974
Median Mileage
14,250
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
196
Unknown Or Other
91
Engine
89
Automatic Emergency Braking
40
Warnings
33
Power Train
32
Fuel/Propulsion System
27
Adaptive Cruise Control
23
Service Brakes
23
Fuel System, Gasoline
21
Severity Assessment
15
Crashes
7
Fires
21
Injuries
0
Deaths
Sample Complaint Reports
"WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BRE..."
"TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMI..."
"PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES B..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
196 complaints
25th: 617 mi
Median: 1,800 mi
75th: 5,350 mi
Unknown Or Other
91 complaints
25th: 1,000 mi
Median: 2,500 mi
75th: 5,900 mi
Engine
89 complaints
25th: 3,275 mi
Median: 6,200 mi
75th: 13,325 mi
Automatic Emergency Braking
40 complaints
25th: 1,150 mi
Median: 3,250 mi
75th: 8,750 mi
Warnings
33 complaints
Median: 5,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 60
TX: 56
FL: 52
NY: 49
IL: 41
VA: 33
NC: 29
MD: 28
AL: 26
TN: 26
Who Files Complaints?
0.6%
Original Owners
99.4%
Second+ Owners
Honda Pilot — Other Years
See how this model compares across different model years.
Active Recalls (9)
Federal safety recalls issued for this vehicle.
Camera
Campaign 20V439000 | 28/07/2020
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Software
Campaign 20V440000 | 28/07/2020
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may conta
Labels
Campaign 20V067000 | 06/02/2020
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Tires
Campaign 21V165000 | 11/03/2021
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Body
Campaign 19V784000 | 31/10/2019
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Ho
Exterior
Campaign 23V174000 | 16/03/2023
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Display Function
Campaign 23V431000 | 15/06/2023
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Fuel Pump
Campaign 23V858000 | 18/12/2023
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Front Passenger
Campaign 24V064000 | 01/02/2024
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28