"How reliable is the 2020 Jeep Cherokee?"

"Based on 315 NHTSA complaints, the 2020 Jeep Cherokee has a median complaint mileage of 18750 miles. The most common issue is Power Train."

"What are common problems with the 2020 Jeep Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2020 Jeep Cherokee is Power Train, accounting for a significant portion of the 315 total complaints filed."

2020 Jeep Cherokee: Reliability Data

Source: NHTSA — 315 complaints

315

Total Complaints

18,750mi

Median Mileage

Power Train

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,550 25th Percentile

18,750 Median Mileage

50,375 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train

118

Engine

Unknown Or Other

Electrical System

Service Brakes

Steering

Fuel/Propulsion System

Vehicle Speed Control

Air Bags

Suspension

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT..."

"DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 118 complaints

25th: 20,448 mi Median: 50,000 mi 75th: 65,000 mi

Engine 33 complaints

25th: 1,211 mi Median: 8,000 mi 75th: 24,375 mi

Unknown Or Other 29 complaints

25th: 1,685 mi Median: 2,200 mi 75th: 3,074 mi

Electrical System 29 complaints

25th: 1,931 mi Median: 3,300 mi 75th: 9,850 mi

Service Brakes 20 complaints

25th: 2,325 mi Median: 5,650 mi 75th: 10,775 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 32 WI: 21 IL: 20 MA: 19 OH: 18 NJ: 17 PA: 15 TX: 15 MI: 14 FL: 14

Who Files Complaints?

0.6%

Original Owners

99.4%

Second+ Owners

Jeep Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1990	368	142,868	Antilock/Traction Control/Electronic Limited Slip	18
1991	297	174,735	Antilock/Traction Control/Electronic Limited Slip	14
1992	175	131,940	Rotor	21
1993	571	130,625	Rotor	60
1994	618	115,500	Hinge And Attachments	68
1995	732	111,500	Hinge And Attachments	110
1996	584	140,226	Rotor	72
1997	496	125,000	Tank Assembly	60
1998	553	117,000	Rotor	42
1999	516	79,000	Rotor	49
2000	506	69,800	Rotor	32
2001	329	59,650	Rotor	33
2014	3932	36,000	Power Train	97
2015	2629	25,659	Power Train	80
2016	2013	43,000	Power Train	52
2017	1886	40,000	Power Train	41
2018	964	31,436	Power Train	18
2019	2271	17,000	Power Train	65
2021	173	27,364	Power Train	16
2022	60	39,050	Power Train	2

Active Recalls (2)

Federal safety recalls issued for this vehicle.

Camera

Campaign 20V191000 | 10/09/2020

The lingering rearview image can distract the driver, increasing the risk of a crash.

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser

Rack

Campaign 19V637000 | 29/08/2019

A loss of steering control increases the risk of a crash.

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
Come to a full stop before shifting from reverse to drive
Don't ride the brakes on hills — use a lower gear
Check transmission fluid level and color monthly — dark fluid needs changing
Address slipping, hard shifts, or delayed engagement immediately

Vehicle Rankings

Most complained Worst transmissions Worst engines Worst brakes Most crashes Compare vehicles

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28