2020 Jeep Compass: Reliability Data

Source: NHTSA — 240 complaints
240
Total Complaints
15,563mi
Median Mileage
Engine
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,000 25th Percentile
15,563 Median Mileage
54,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
75
Electrical System
60
Unknown Or Other
29
Power Train
23
Vehicle Speed Control
7
Service Brakes
5
Steering
5
Visibility/Wiper
4
Fuel/Propulsion System
4
Wheels
3

Severity Assessment

5
Crashes
3
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE SPEED WAS NOT REDUCED NEITHER WAS THERE A WARNING OF STOPPED VEHICLES AHEAD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND ST..."
"PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS ..."
"TWICE NOW, THE VEHICLE HAS COMPLETELY SHUT OFF WHILE DRIVING. THE FIRST TIME HAPPENED AT A RED LIGHT. THIS VEHICLE HAS AUTOMATIC ENGINE SHUT OFF WHEN YOU PRESS ON THE BRAKE, BUT WHEN YOU RELEASE THE BRAKE, THE ENGINE IS SUPPOSED TO COME BACK ON. WHEN I WAS AT THE RED LIGHT, THE ENTIRE VEHICLE SHUT O..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 75 complaints
25th: 2,385 mi Median: 6,500 mi 75th: 40,000 mi
Electrical System 60 complaints
25th: 5,500 mi Median: 34,000 mi 75th: 61,000 mi
Power Train 23 complaints
25th: 12,000 mi Median: 35,000 mi 75th: 97,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 29 NY: 17 MI: 17 IL: 16 GA: 16 TX: 15 NJ: 10 NC: 10 CA: 10 AZ: 9

Who Files Complaints?

0.4%
Original Owners
99.6%
Second+ Owners

Jeep Compass — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200738918
20081355
2009603
20101088
20112838
20122614
201312112
201451428
20151727
201643816
201738215
2018159546
201954621
20211279
202236915
2023746
2024809
2025306

Active Recalls (1)

Federal safety recalls issued for this vehicle.

Linkages
Campaign 20V208000 | 09/04/2020
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Extend Your Engine Life

Based on the most common issues reported for this vehicle.

  • Change oil on schedule — this is the single most important thing you can do
  • Use the manufacturer-recommended oil weight and type
  • Replace the air filter every 15,000-30,000 miles
  • Don't ignore the check engine light — small issues become expensive fast
  • Let the engine warm up for 30 seconds before driving hard in cold weather
  • Address coolant leaks immediately to prevent overheating damage

Vehicle Rankings

Most complained Worst transmissions Worst engines Worst brakes Most crashes Compare vehicles

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28