"How reliable is the 2020 Jeep Wrangler?"

"Based on 745 NHTSA complaints, the 2020 Jeep Wrangler has a median complaint mileage of 1219 miles. The most common issue is Steering."

"What are common problems with the 2020 Jeep Wrangler?"

"The most frequently reported component in NHTSA complaints for the 2020 Jeep Wrangler is Steering, accounting for a significant portion of the 745 total complaints filed."

2020 Jeep Wrangler: Reliability Data

Source: NHTSA — 745 complaints

745

Total Complaints

1,219mi

Median Mileage

Steering

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

131 25th Percentile

1,219 Median Mileage

30,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering

231

Electrical System

148

Unknown Or Other

Suspension

Engine

Power Train

Visibility/Wiper

Fuel/Propulsion System

Body

Vehicle Speed Control

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"WHEN TRAVELING ON THE HIGHWAY AT OR ABOVE 60 MPH, THE JEEP WANDERS AND DOESN'T MAINTAIN A STRAIGHT LINE. THE STEERING IS VERY LOOSE AND VERY DIFFICULT TO REMAIN IN MY LANE AT ALL TIMES. I FEEL VERY UNSAFE TRAVELING ON THE HIGHWAY WITH THIS VEHICLE."

"CONTINUOUSLY WONDERING DRIVING ON ROAD GOING 30 MPH TO 60MHP COULD NOT KEEP VEHICLE STRAIGHT IN BETWEEN THE LINES ON THE ROAD .IT HAPPENED THE FIRST TIME WE TOOK VEHICLE HOME FROM BRAND NEW PURCHASE"

"ON SEPTEMBER 16 2019 MY WIFE AND I PURCHASED A 2020 JEEP WRANGLER, WE ONLY DROVE IT ABOUT AN EIGHTH OF A MILE I DIDN'T SEE A REASON TO GO ANY FURTHER BECAUSE WE WERE TRADING IN A 2014 THAT STEERS AND STAYS ON THE ROAD PERFECTLY. IT WAS LATE IN THE DAY WHEN WE PICKED IT UP AND WE WANTED TO GO TOWARDS..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 231 complaints

25th: 50 mi Median: 300 mi 75th: 2,500 mi

Electrical System 148 complaints

25th: 27,998 mi Median: 53,500 mi 75th: 73,250 mi

Unknown Or Other 57 complaints

25th: 144 mi Median: 380 mi 75th: 2,450 mi

Suspension 49 complaints

25th: 300 mi Median: 3,100 mi 75th: 11,250 mi

Engine 46 complaints

25th: 1,631 mi Median: 22,845 mi 75th: 48,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 65 FL: 60 TX: 54 NJ: 37 AZ: 34 NY: 33 OH: 31 GA: 28 MA: 28 NC: 28

Who Files Complaints?

0.4%

Original Owners

99.6%

Second+ Owners

Jeep Wrangler — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1990	105	120,000	Conventional	6
1991	100	115,000	Engine	5
1992	100	137,000	Tank Assembly	7
1993	134	96,500	Fuel Pump	10
1994	184	120,000	Fuel Pump	17
1995	259	90,000	Parking Brake	36
1997	548	74,000	Manifold/Header/Muffler/Tail Pipe	46
1998	401	71,300	Air Bags	28
1999	262	68,512	Manifold/Header/Muffler/Tail Pipe	16
2000	311	91,912	Manual Transmission	24
2001	235	89,000	Body	25
2002	139	62,792	Body	22
2003	130	26,895	Suspension	11
2004	281	47,000	Steering	27
2005	756	49,450	Fuel System, Gasoline	12
2006	852	36,000	Fuel System, Gasoline	9
2007	791	61,800	Steering	22
2008	1251	64,500	Air Bags	25
2009	492	51,600	Air Bags	10
2010	898	49,500	Fuel/Propulsion System	26
2011	672	53,325	Air Bags	16
2012	1275	42,000	Power Train	35
2013	1027	50,000	Power Train	24
2014	830	47,000	Engine	32
2015	632	37,200	Engine	21
2016	618	36,450	Service Brakes	37
2017	405	22,500	Service Brakes	25
2018	2566	6,700	Steering	38
2019	1036	5,500	Steering	16
2021	1414	18,000	Electrical System	39
2022	556	18,500	Electrical System	28
2023	511	13,000	Electrical System	16
2024	1221	14,500	Engine	18
2025	87	-	Electrical System	4

Active Recalls (12)

Federal safety recalls issued for this vehicle.

Camera

Campaign 20V191000 | 10/09/2020

The lingering rearview image can distract the driver, increasing the risk of a crash.

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser

Lower Arm

Campaign 20V042000 | 24/01/2020

The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

Hoses, Lines/Piping, And Fittings

Campaign 21V665000 | 26/08/2021

A fuel leak in the presence of an ignition source increases the risk of fire.

Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

Clutch Assembly

Campaign 21V028000 | 28/01/2021

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notifica

Clutch Assembly

Campaign 20V124000 | 03/03/2020

The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

Display Function

Campaign 22V638000 | 25/08/2022

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

Fuel Pump

Campaign 22V767000 | 13/10/2022

An engine stall can increase the risk of a crash.

Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Clutch Assembly

Campaign 23V116000 | 23/02/2023

Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expa

Frame And Members

Campaign 23V191000 | 23/03/2023

A fuel leak in the presence of an ignition source increases the risk of a fire.

Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

Instrument Cluster/Panel

Campaign 24V652000 | 05/09/2024

An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Camera

Campaign 24V676000 | 12/09/2024

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC custo

Traction Battery

Campaign 25V741000 | 30/10/2025

A vehicle fire can increase the risk of injury.

Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning

Protect Your Steering System

Based on the most common issues reported for this vehicle.

Get a wheel alignment annually or after hitting a significant pothole
Don't hold the steering wheel at full lock for more than a few seconds
Check power steering fluid monthly on hydraulic systems
Address wandering, vibration, or play in the wheel promptly
Replace worn tie rod ends before they cause tire wear

Vehicle Rankings

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28