2020 Ram 2500: Reliability Data
Source: NHTSA — 224 complaints
224
Total Complaints
8,000mi
Median Mileage
Fuel/Propulsion System
Top Issue
9
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
3,000
25th Percentile
8,000
Median Mileage
34,250
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Fuel/Propulsion System
39
Engine
30
Fuel System, Diesel
28
Unknown Or Other
20
Power Train
20
Electrical System
19
Service Brakes
11
Steering
10
Body
8
Wheels
7
Severity Assessment
9
Crashes
5
Fires
5
Injuries
0
Deaths
Sample Complaint Reports
"PASSENGER SIDE RAMBOX PLASTIC COVERING IS WARPING. RAMBOX'S PLASTIC COVER IS SECURED TO THE SIDE OF THE RAMBOX STRUCTURE VIA DOUBLE SIDED TAPE. DUE TO TEMPERATURE CHANGES THE PLASTIC COVERING EXPANDS AND CONTRACTS IN COLD AND HOT ENVIRONMENTS, CAUSING THE PLASTIC PANEL TO WARP, AND CAUSING THE 3M TA..."
"VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE A..."
"THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Fuel/Propulsion System
39 complaints
25th: 6,725 mi
Median: 6,986 mi
75th: 7,400 mi
Engine
30 complaints
25th: 6,500 mi
Median: 6,972 mi
75th: 17,500 mi
Fuel System, Diesel
28 complaints
25th: 19,000 mi
Median: 48,000 mi
75th: 81,500 mi
Unknown Or Other
20 complaints
25th: 568 mi
Median: 1,275 mi
75th: 2,475 mi
Power Train
20 complaints
25th: 5,375 mi
Median: 7,250 mi
75th: 15,125 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 24
TX: 23
WA: 15
MN: 12
GA: 11
FL: 10
AZ: 10
NV: 10
SC: 9
NC: 8
Who Files Complaints?
1.3%
Original Owners
98.7%
Second+ Owners
Ram 2500 — Other Years
See how this model compares across different model years.
Active Recalls (10)
Federal safety recalls issued for this vehicle.
Linkages
Campaign 22V035000 | 27/01/2022
Reduced visibility increases the risk of a crash.
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Exterior
Campaign 20V622000 | 08/10/2020
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Camera
Campaign 20V191000 | 10/09/2020
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser
Automatic Transmission
Campaign 20V043000 | 24/01/2020
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Fuel Pump
Campaign 21V880000 | 12/11/2021
An engine stall increases the risk of a crash.
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification le
Structure
Campaign 20V207000 | 09/04/2020
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44
Control Unit/Module
Campaign 22V140000 | 10/03/2022
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Automatic Transmission
Campaign 22V835000 | 10/11/2022
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Hinge And Attachments
Campaign 22V904000 | 08/12/2022
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Inflator
Campaign 25V010000 | 16/01/2025
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Protect Your Fuel System
Based on the most common issues reported for this vehicle.
- Use the octane rating specified in your owner's manual
- Don't let the tank run below 1/4 full — the fuel pump uses fuel for cooling
- Replace the fuel filter at manufacturer intervals
- If the car sits for weeks, use a fuel stabilizer
- Address hesitation or rough idle early — fuel injector issues worsen quickly
Vehicle Rankings
Looking for a replacement?
Based on the data above, here are relevant options.
Affiliate link
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28