2020 Volkswagen Atlas: Reliability Data

49
Total Complaints
78,000mi
Median Mileage
Electrical System
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

64,000 25th Percentile
78,000 Median Mileage
116,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
11
Air Bags
7
Steering
5
Unknown Or Other
4
Automatic Emergency Braking
4
Service Brakes
4
Engine
3
Warnings
2
Power Train
2
Vehicle Speed Control
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."
"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."
"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

TX: 6 MA: 6 GA: 6 FL: 6 CO: 5 CA: 3 NY: 3 MI: 2 SC: 2 VA: 2

Volkswagen Atlas — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20186458
201966511
202167010
20222505
20231496
202421612
2025473

Active Recalls (4)

Federal safety recalls issued for this vehicle.

Labels
Campaign 22V086000 | 16/02/2022
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Side/Window
Campaign 22V152000 | 28/03/2022
A delayed air bag deployment can increase the risk of injury.
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Pressure Monitoring And Regulating Systems
Campaign 22V815000 | 31/10/2022
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and
Front Passenger
Campaign 23V215000 | 29/03/2023
A deactivated passenger air bag increases the risk of injury during a crash.
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28