2021 Ford Edge: Reliability Data

127
Total Complaints
43,000mi
Median Mileage
Power Train
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,032 25th Percentile
43,000 Median Mileage
46,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
25
Unknown Or Other
15
Electrical System
11
Back Over Prevention
10
Engine
8
Vehicle Speed Control
5
Service Brakes
5
Sun/Moon Roof Assembly
4
Rearview System Braking
3
Camera
3

Severity Assessment

4
Crashes
3
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down"
"Horn is hard to hear."
"The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A polic..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 25 complaints
25th: 38,000 mi Median: 44,000 mi 75th: 70,000 mi
Electrical System 11 complaints
Median: 26,000 mi
Back Over Prevention 10 complaints
25th: 32,865 mi Median: 43,201 mi 75th: 44,850 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 14 FL: 13 OH: 11 TX: 7 NC: 6 MO: 6 GA: 6 IL: 5 NY: 5 MN: 4

Ford Edge — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2007123622
2008146053
200930410
201077736
2011252628
2012146738
2013320043
201450924
201591421
2016103925
2017152435
201888225
201982710
202037021
202212610
2023212
2024445

Active Recalls (7)

Federal safety recalls issued for this vehicle.

Driveshaft
Campaign 21V011000 | 15/01/2021
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. O
Retractor
Campaign 21V377000 | 24/05/2021
A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.
Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.
Display Function
Campaign 22V151000 | 11/03/2022
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Hard Parts Internal/Mechanical
Campaign 24V635000 | 23/08/2024
A loss of drive power increases the risk of a crash.
Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Software
Campaign 25V160000 | 14/03/2025
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Software
Campaign 25V315000 | 14/05/2025
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety
Software
Campaign 26V124000 | 03/03/2026
A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Num

Extend Your Transmission Life

Based on the most common issues reported for this vehicle.

  • Change transmission fluid at manufacturer intervals — not 'lifetime' fluid
  • Come to a full stop before shifting from reverse to drive
  • Don't ride the brakes on hills — use a lower gear
  • Check transmission fluid level and color monthly — dark fluid needs changing
  • Address slipping, hard shifts, or delayed engagement immediately

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28