"How reliable is the 2021 Jeep Grand Cherokee?"

"Based on 643 NHTSA complaints, the 2021 Jeep Grand Cherokee has a median complaint mileage of 17500 miles. The most common issue is Electrical System."

"What are common problems with the 2021 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2021 Jeep Grand Cherokee is Electrical System, accounting for a significant portion of the 643 total complaints filed."

2021 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 643 complaints

643

Total Complaints

17,500mi

Median Mileage

Electrical System

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,883 25th Percentile

17,500 Median Mileage

36,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System

107

Steering

102

Engine

Unknown Or Other

Power Train

Exterior Lighting

Fuel/Propulsion System

Service Brakes

Suspension

Automatic Emergency Braking

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED."

"TL* THE CONTACT OWNS A 2021 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-45 MPH, THE TRANSMISSION FELT AS IF IT WAS SLIPPING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 107 complaints

25th: 950 mi Median: 1,811 mi 75th: 23,859 mi

Steering 102 complaints

25th: 2,623 mi Median: 19,146 mi 75th: 36,000 mi

Engine 56 complaints

25th: 2,400 mi Median: 16,500 mi 75th: 24,750 mi

Power Train 53 complaints

25th: 9,550 mi Median: 18,000 mi 75th: 35,449 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 72 TX: 48 FL: 42 MI: 40 CA: 39 NJ: 37 IL: 31 NC: 25 PA: 23 WA: 22

Who Files Complaints?

Original Owners

98%

Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	Rotor	68
1994	775	146,000	Vehicle Speed Control	142
1995	983	115,461	Park/Neutral Start Interlock Switch	146
1996	1249	139,000	Park/Neutral Start Interlock Switch	156
1997	1432	120,000	Park/Neutral Start Interlock Switch	143
1998	1349	105,000	Park/Neutral Start Interlock Switch	194
1999	2319	80,800	Rotor	157
2000	1855	85,000	Rotor	132
2001	1128	69,000	Rotor	95
2002	1770	74,000	Air Bags	98
2003	887	71,000	Air Bags	60
2004	1570	64,000	Air Bags	149
2005	2732	80,000	Electrical System	137
2006	1750	81,000	Electrical System	79
2007	1475	70,000	Electrical System	47
2008	990	76,200	Electrical System	35
2009	195	62,360	Electrical System	9
2010	171	70,000	Electrical System	18
2011	2421	64,000	Electrical System	90
2012	2308	65,000	Electrical System	72
2013	1102	66,000	Electrical System	41
2014	3365	46,865	Power Train	224
2015	1725	40,000	Power Train	179
2016	434	32,537	Power Train	45
2017	552	33,000	Engine	38
2018	1160	19,000	Electrical System	75
2019	516	31,000	Electrical System	25
2020	329	7,100	Electrical System	39
2022	415	26,000	Electrical System	12
2023	617	13,266	Electrical System	26
2024	355	12,000	Electrical System	9
2025	87	-	Electrical System	3

Active Recalls (12)

Federal safety recalls issued for this vehicle.

Headlights

Campaign 21V797000 | 14/10/2021

Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

Software

Campaign 21V950000 | 09/12/2021

Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

Rearview Mirrors/Devices

Campaign 21V729000 | 21/09/2021

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Software

Campaign 21V873000 | 10/11/2021

Disabled air bags can increase the risk of injury to occupants in a crash.

Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

Vehicle Tether Anchor

Campaign 22V180000 | 24/03/2022

A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

Gas Recirculation Valve (Egr Valve)

Campaign 22V284000 | 28/04/2022

An unexpected loss of drive power increases the risk of a crash.

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Tail Lights

Campaign 22V544000 | 28/07/2022

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

Column

Campaign 23V352000 | 18/05/2023

A loss of steering control increases the risk of a crash.

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Coil Springs

Campaign 23V413000 | 08/06/2023

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA rec

Display Function

Campaign 23V577000 | 14/08/2023

A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Upper Ball Joint

Campaign 24V132000 | 22/02/2024

A loss of vehicle control increases the risk of a crash.

Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Camera

Campaign 24V436000 | 13/06/2024

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

Clean battery terminals annually with baking soda and water
Replace the battery every 3-5 years before it leaves you stranded
Don't leave accessories running with the engine off
Check for corroded ground connections if you have intermittent electrical issues
Replace dim headlights promptly — they're a safety issue and a wiring symptom

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28